Remote Call Center Loan Agent (IL or WI Resident)
We are looking for a Remote Loan Agent that will be the liaison between our company and its potential customers. Reps are the voice of our company, they connect our customers with our lending affiliates, and make sure that they are provided the best service possible. Customers have applied online and are assigned to you. NO COLD CALLING! All of your leads are prequalified customers looking for what you have to offer and ready to go.
Compensation:
$16.00 per hour plus commission
(with commissions average pay is $17-$18 per hour)
Location:
Paid training for 3 days at our Gurnee IL office, then fully remote. We are only accepting applications for residents of IL and WI at this time.
Schedule Required:
Day shift only, full time.
Equipment:
We supply all equipment, you will only need to supply a reliable high speed internet connection. You will need space to use a complete dual monitor and desktop setup.
Responsibilities
? Manage a high volume of inbound and outbound calls in a timely manner
? Follow communication scripts when handling different topics
? Identify customers? needs, provide accurate information, research every issue and provide solutions and/or alternatives
? Quickly identify which of our affiliates can help a customer
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team quotas and targets
Skills
? Minimum 1 year of phone based Collections, Customer Service or Sales experience required.
? Previous high volume call experience required
? Must be extremely comfortable with computers including multiple monitor setups
? Excellent oral communication and active listening skills a must
? Team oriented
? Reliable and punctual
? Self-motivated, excellent time management skills when working from home
? Must be receptive to feedback
? Advanced problem-solving skills
? Familiarity with CRM systems and practices
? Customer focus and adaptability to different personality types
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
Benefits:
? Dental insurance
? Health insurance
? Paid time off
? Paid training
? Vision insurance
? Work from home
Compensation Package:
? Bonus opportunities
? Uncapped commission
Schedule:
? Day shift
? Monday to Friday
? No nights
? No weekends
People with a criminal record are encouraged to apply
Application Question(s):
? In order to be considered for this position, please briefly describe why you believe a high volume phone sales/ customer service position is a good fit for you.
(Please note, all application questions must be answered to be considered.)
? In order to be considered for this position, please briefly describe how a full time work from home position would benefit you.
(Please note, all application questions must be answered to be considered.)
? We are looking to begin training for the position on Tuesday January 21st. Will you be able to attend?
(Please note, all application questions must be answered to be considered.)
? Are you able to commute to Gurnee IL for 3 days of in person training?
Please note this is required.
Experience:
? CRM software: 1 year (Preferred)
? Sales: 1 year (Required)
? Call center: 1 year (Preferred)
? Financial sales: 1 year (Preferred)
Work Location: Hybrid remote in Gurnee, IL 60031
Similar Remote Jobs
Remote Call Center Loan Agent (IL or WI Resident)
Posted on: 16-01-2025 19:17
Delta Remote Virtual Assistant Jobs ? No Experience Required
Posted on: 16-01-2025 19:17
Healthcare Litigator (NJ barred only - Remote / *Part-Time*)
Posted on: 16-01-2025 19:17
Remote Full time and Part time Call Center Agent
Posted on: 16-01-2025 19:17
Certified Nursing Assistants (CNA) | Night Shift| Home Health
Posted on: 16-01-2025 19:17
Customer Service/Product Information Specialist (Hybrid) 2ND SHIFT - 12-8PM
Posted on: 16-01-2025 19:17
Entry Level ? Work From Home ? Product Advisor
Posted on: 16-01-2025 19:17
Delta Airlines Customer Service Representative (Remote) Submit Your Application
Posted on: 16-01-2025 19:17
Remote Data Entry Positions - Non-Phone Roles, Earn $25-$35/Hour
Posted on: 16-01-2025 19:17
Value Stream BA - Sr Value Stream Business Architect
Posted on: 16-01-2025 19:17
Hiring Immediately - Work From Home - Sales
Posted on: 05-01-2025 17:58
Entry Level Live Chat Representative (Remote / No Experience)
Posted on: 11-01-2025 15:34
Chat Operator Jobs - Join Our Remote Team, Earn $25-$35/Hour
Posted on: 07-12-2024 04:20
brand manager II, US & Global Foodservice (Remote - U.S.)
Posted on: 16-07-2024 19:04
Remote Southwest Airlines, Airline Jobs Working From Home
Posted on: 05-07-2024 05:50
Remote Sales Career: Shape Your Future, Define Success
Posted on: 04-12-2024 05:42
Overnight Remote Work From Home Jobs | Digital PR and SEO Support | $25 - $30/hr
Posted on: 17-02-2025 05:59
Digital Experience Analyst, Sr. - Health Plan (Remote)
Posted on: 26-11-2024 06:19
Customer support ? Disney Jobs at Home (United States)
Posted on: 20-11-2024 13:46
Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist
Posted on: 01-10-2024 00:00