Customer Service Representative - Online Orders
About the Role
The Customer Service Representative - Online Orders role is a critical part of our e-commerce team. As a representative, you will be the face of Walmart online, providing exceptional customer service and support to our customers through various channels.
Your primary responsibilities will include responding to customer inquiries, resolving issues, and providing solutions to customers' problems. You will also work closely with other teams to ensure seamless delivery of online orders and provide feedback on ways to improve our services. Responsibilities: ? Provide exceptional customer service through phone, email, and chat ? Respond to customer inquiries and resolve issues in a timely and professional manner ? Collaborate with other teams to ensure seamless delivery of online orders ? Contribute to continuous improvement of our services and processes What We Offer:
We offer a competitive hourly wage, performance-based incentives, and a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Additionally, we provide opportunities for growth and development through education and training programs, and recognition and rewards for outstanding performance.
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