Live Chat Support Agent - work remote, no experience needed
The House of Mercier is thrilled to offer an exciting opportunity for a Live Chat Support Agent to join our remote team, with no previous experience required! This is a wonderful entry-level position for those looking to start their career in customer service, particularly within the luxury goods sector. As a Live Chat Support Agent, you will provide exceptional support to our customers through our live chat system, assisting them with inquiries about our exquisite jewelry collections and ensuring they have a seamless shopping experience.
Key Responsibilities: ? Engage with customers via live chat, providing friendly and accurate information regarding products, services, and promotions. ? Assist customers with order inquiries, including processing, shipping information, and returns. ? Handle customer complaints and issues with professionalism and empathy. ? Maintain clear documentation of customer interactions in our system to assist with future inquiries. ? Stay informed about our product offerings and company policies to provide informed assistance. ? Collaborate with team members to ensure a positive customer experience and share insights for continuous improvement. ? Embody a positive and friendly attitude while interacting with customers to enhance satisfaction.
Requirements: ? Fluency in English is required; proficiency in additional languages is a plus. ? No prior experience is needed; we provide training and support for new team members. ? Strong written communication skills and a willingness to learn. ? A proactive attitude towards problem-solving and customer service. ? Ability to work independently in a remote environment and manage time effectively. ? Basic computer skills and familiarity with digital communication tools are advantageous. ? A passion for luxury products and a commitment to providing excellent customer service.
Benefits:
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Family Leave (Maternity, Paternity)
? Short Term & Long Term Disability
? Training & Development
? Work From Home
? Free Food & Snacks
? Wellness Resources
? Stock Option Plan
? Great Salary
? Other Perks
Similar Remote Jobs
Live Chat Support Agent - work remote, no experience needed
Posted on: 18-12-2024 18:22
Live Chat Support Agent - work remote, no experience needed
Posted on: 18-12-2024 18:22
Remote Sales Positions: Work Where You Want, When You Want
Posted on: 18-12-2024 18:22
Western Region Digital Advisor/Consultant - Remote | WFH for Dealers
Posted on: 18-12-2024 18:22
UPS Remote Jobs (Data Entry, Full Time) $260/Day - WFH
Posted on: 18-12-2024 18:22
Cloud Operations and Support Engineer (Night shift - 12 hrs)
Posted on: 18-12-2024 18:22
(Part-Time Remote) Amazon Online Chat Jobs - (Work From Home)
Posted on: 18-12-2024 18:22
Remote Typing Jobs from Home ? Flexible Hours, Competitive Pay
Posted on: 18-12-2024 18:22
Remote Education Marketing Consultant . Ideal for Teachers & Educators.
Posted on: 18-12-2024 18:22
Remote Email/Chat Support Clerk Assistant (Entry Level) at Oceanwide Repair
Posted on: 18-12-2024 18:22
Don't see your dream job?
Posted on: 22-10-2024 05:27
Senior Engineering Manager - Workday Financials (REMOTE)
Posted on: 12-12-2024 19:16
Entry Level Sales
Posted on: 03-02-2025 00:00
B2B Sales Development Program Internship
Posted on: 04-11-2024 05:37
Work At Home Data Entry Remote Admin Assistant
Posted on: 10-12-2024 18:34
Text Chat Operator (Remote / Entry Level)
Posted on: 06-02-2025 00:00
Caregiver (Hca/Per ID) - Flexible Schedules Available
Posted on: 27-09-2024 00:00
Amazon Scholar / Visiting Academic Opportunities
Posted on: 15-09-2024 00:00
Virtual Customer Service Assistant (Part-Time)
Posted on: 19-09-2024 00:00
DATA ENTRY JOB (REMOTE) PART TIME / FULL TIME in Little Rock, AR in Hirewho (job Id: 1676871475)
Posted on: 31-01-2025 10:02