WORK AT HOME - Customer Service Representatives
Are you looking for a job where you can feel like a valued part of the team?
Do you have a passion for achieving customer satisfaction and problem solving in a call center environment
...
Then we may have just the job for you!!
We are looking for superstar Customer Service Representatives to work for a great US company! This is a fully remote role .
This is also a contract position of at least 7 months duration - there will be opportunities to be brought on permanently based on performance.
This is a great opportunity for someone who has gotten a fair bit of call center and customer service experience under their belt, and is looking to make a career shift! You'll really enjoy everything this place has to offer!
Advantages
What?s in it for you?
? $25-40/hr based on expereince
? Monday-Friday work week - day shifts
? Working alongside like minded team members and passionate leaders
? Being part of a growing, dynamic team!
Qualifications
What will make you successful:
? 2-3 years of call centre experience
? Capable of working in a fast paced environment
? Self starter, takes initiative
? Professional demeanor
? Good interpersonal, communication and organizational skills
? Capable of following step by step processes
? Must be a team player
List of job requirements.
Responsibilities
What you'll do here
? Receive calls and emails from clients and assist them with various inquiries
? Troubleshoot/diagnose and problem solve potential issues remotely
? Provide direction and information to clients to resolve the issue
? Document any issues for future review purposes
? Schedule technicians for onsite support
? Complete work orders
? Adhere to company policies and procedures to meet customer satisfaction standards
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