Live Chat Support Agent - work remote, no experience needed
The House of Mercier is thrilled to offer an exciting opportunity for a Live Chat Support Agent to join our remote team, with no previous experience required! This is a wonderful entry-level position for those looking to start their career in customer service, particularly within the luxury goods sector. As a Live Chat Support Agent, you will provide exceptional support to our customers through our live chat system, assisting them with inquiries about our exquisite jewelry collections and ensuring they have a seamless shopping experience.
Key Responsibilities
? Engage with customers via live chat, providing friendly and accurate information regarding products, services, and promotions.
? Assist customers with order inquiries, including processing, shipping information, and returns.
? Handle customer complaints and issues with professionalism and empathy.
? Maintain clear documentation of customer interactions in our system to assist with future inquiries.
? Stay informed about our product offerings and company policies to provide informed assistance.
? Collaborate with team members to ensure a positive customer experience and share insights for continuous improvement.
? Embody a positive and friendly attitude while interacting with customers to enhance satisfaction.
Requirements
? Fluency in English is required; proficiency in additional languages is a plus.
? No prior experience is needed; we provide training and support for new team members.
? Strong written communication skills and a willingness to learn.
? A proactive attitude towards problem-solving and customer service.
? Ability to work independently in a remote environment and manage time effectively.
? Basic computer skills and familiarity with digital communication tools are advantageous.
? A passion for luxury products and a commitment to providing excellent customer service.
Benefits
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Family Leave (Maternity, Paternity)
? Short Term & Long Term Disability
? Training & Development
? Work From Home
? Free Food & Snacks
? Wellness Resources
? Stock Option Plan
? Great Salary
? Other Perks
Similar Remote Jobs
Live Chat Support Agent - work remote, no experience needed
Posted on: 18-12-2024 18:22
Remote Sales Positions: Work Where You Want, When You Want
Posted on: 18-12-2024 18:22
Western Region Digital Advisor/Consultant - Remote | WFH for Dealers
Posted on: 18-12-2024 18:22
UPS Remote Jobs (Data Entry, Full Time) $260/Day - WFH
Posted on: 18-12-2024 18:22
Cloud Operations and Support Engineer (Night shift - 12 hrs)
Posted on: 18-12-2024 18:22
(Part-Time Remote) Amazon Online Chat Jobs - (Work From Home)
Posted on: 18-12-2024 18:22
Remote Typing Jobs from Home ? Flexible Hours, Competitive Pay
Posted on: 18-12-2024 18:22
Remote Education Marketing Consultant . Ideal for Teachers & Educators.
Posted on: 18-12-2024 18:22
Remote Email/Chat Support Clerk Assistant (Entry Level) at Oceanwide Repair
Posted on: 18-12-2024 18:22
Fedex Remote Job (Data Entry| Entry Level) ? Online Apply
Posted on: 18-12-2024 18:22
Enterprise Strategic Program Management Advisor
Posted on: 31-01-2025 09:58
Teleradiology 1st or 2nd shift Flexible Part Time Fully Remote Opportunities
Posted on: 17-09-2024 00:00
Customer Support Online Chat Specialist (Bilingual English + Spanish or Portuguese) - (Contract)
Posted on: 05-11-2024 03:45
CVS Remote Jobs (College Student, Full/Part Time) $300/Day
Posted on: 29-08-2024 00:00
OVERNIGHT - Virtual Triage RN
Posted on: 31-01-2025 09:58
Remote Opportunity Product Tester Jobs
Posted on: 16-07-2024 18:40
Customer Service Account Associate
Posted on: 09-10-2024 00:00
Outpatient Facility Coder
Posted on: 23-02-2025 00:00
Senior Full Stack Developer - fully remote (m/f/d)
Posted on: 31-01-2025 10:00
Chewy Data Entry Remote Jobs
Posted on: 31-01-2025 10:03