Transportation Representative, Transportation Representative
Description
Job Description for L2 associates...
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - TS
Basic Qualifications
Qualitative Requirements
?Graduation in any specialization from a recognized university.
?Excellent communication skills (written and verbal).
?Ability to communicate correctly and clearly with all customers
?Good comprehension skills ? ability to clearly understand and state the issues customers present
?Ability to concentrate ? follow customers issues without distraction to resolution
?Work successfully in a team environment as well as independently
?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
?Excellent typing skills
?Demonstrates an ability to successfully navigate websites
?Demonstrates a proficient knowledge of email applications
Preferred Qualifications
? Logistics background and Experience in similar role
? Proficient in Excel
Company - Amazon Dev Center India - Hyderabad - A85
Job ID: A2655811
Similar Remote Jobs
Transportation Representative, Transportation Representative
Posted on: 27-08-2024 00:00
Transportation Representative, Transportation Representative
Posted on: 27-08-2024 00:00
Remote Customer Retention Specialist
Posted on: 27-08-2024 00:00
Part-Time Statistical Programmer (Remote)
Posted on: 27-08-2024 00:00
Clinical Rotation (Tele/inPerson) (Chargeable)
Posted on: 27-08-2024 00:00
Part-Time Undergraduate Teaching Assistant
Posted on: 27-08-2024 00:00
Consultant - Part-time, Flexible
Posted on: 27-08-2024 00:00
Part Time On Call
Posted on: 27-08-2024 00:00
Virtual Assistant - Remote
Posted on: 27-08-2024 00:00
Customer Service Representative- Remote
Posted on: 27-08-2024 00:00
Office Manager and Senior Executive Assistant (6-month contract, $50/hour, 40 hours/week)
Posted on: 15-09-2024 00:00
Customer Service Representative (Seasonal / Work From Home)
Posted on: 01-10-2024 00:00
Entry Level Customer Success Assistant (No Experience)
Posted on: 28-11-2024 04:55
Customer Service Representative (Remote)
Posted on: 16-07-2024 18:53
Remote Live Chat Agent - No Experience Needed, Earn $25-$35 an Hour
Posted on: 20-01-2025 00:00
Disney Remote Work From Home Jobs (Data Entry)
Posted on: 16-07-2024 18:40
Part-Time Customer Support Jobs – Flexible Hours – Santa Ana
Posted on: 12-09-2024 00:00
Remote Security & Information Technology (IT) Manager - Nurse Call Center
Posted on: 14-02-2025 07:17
Real Estate Acquisitions Specialist (Remote Commission-Based Easy Leads To Close) - Immediate Hiring
Posted on: 20-08-2024 00:00
X-Ray Tech - $2,269 per week
Posted on: 26-11-2024 06:18