Transportation Representative, Transportation Representative
Description
Job Description for L2 associates...
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - TS
Basic Qualifications
Qualitative Requirements
?Graduation in any specialization from a recognized university.
?Excellent communication skills (written and verbal).
?Ability to communicate correctly and clearly with all customers
?Good comprehension skills ? ability to clearly understand and state the issues customers present
?Ability to concentrate ? follow customers issues without distraction to resolution
?Work successfully in a team environment as well as independently
?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
?Excellent typing skills
?Demonstrates an ability to successfully navigate websites
?Demonstrates a proficient knowledge of email applications
Preferred Qualifications
? Logistics background and Experience in similar role
? Proficient in Excel
Company - Amazon Dev Center India - Hyderabad - A85
Job ID: A2654686
Similar Remote Jobs
Transportation Representative, Transportation Representative
Posted on: 27-08-2024 00:00
Remote Customer Retention Specialist
Posted on: 27-08-2024 00:00
Part-Time Statistical Programmer (Remote)
Posted on: 27-08-2024 00:00
Clinical Rotation (Tele/inPerson) (Chargeable)
Posted on: 27-08-2024 00:00
Part-Time Undergraduate Teaching Assistant
Posted on: 27-08-2024 00:00
Consultant - Part-time, Flexible
Posted on: 27-08-2024 00:00
Part Time On Call
Posted on: 27-08-2024 00:00
Virtual Assistant - Remote
Posted on: 27-08-2024 00:00
Customer Service Representative- Remote
Posted on: 27-08-2024 00:00
Remote Entry-Level Sales Analyst
Posted on: 27-08-2024 00:00
Remote Data Entry Jobs at Delta ? [Work From Home]
Posted on: 30-09-2024 00:00
United Airlines Junior Flight Attendant Travel Perks Paid Training
Posted on: 12-09-2024 00:00
Senior Full Stack Engineer, Delta Team, Remote Job
Posted on: 01-10-2024 00:00
Mail Handling Technician
Posted on: 24-01-2025 04:52
Summer Hire/Seasonal - Clerical/Engineering
Posted on: 24-01-2025 04:51
United Airlines At Home Jobs(Data Entry) $24/Hour
Posted on: 06-02-2025 00:00
Verizon Sales Rep - Hiring Immediately
Posted on: 19-02-2025 06:28
American Express Customer Service Jobs Remote
Posted on: 29-11-2024 08:27
Data Analyst (Remote)
Posted on: 29-08-2024 00:00
Walt Disney Remote Jobs (Entry Level, No Experience, No Degree) Part Time
Posted on: 07-12-2024 04:21