Remote Live Chat Specialist(Entry Level) at Solarea Bio
Job Description
Job Description...
Job Description:
We are seeking a highly skilled and customer-focused Remote Live Chat Specialist to join our team at Solarea Bio. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients and customers through live chat, ensuring a seamless and personalized experience. Your primary focus will be on resolving customer inquiries and issues in a timely and professional manner, while working from the comfort of your own remote workspace.
Key Responsibilities: ? Respond to customer inquiries and resolve issues through live chat ? Provide product information, answers, and solutions ? Collaborate with internal teams to resolve complex issues ? Utilize knowledge base and resources to stay up-to-date ? Maintain high-quality service standards and response times
Benefits:
? Competitive salary and benefits package
? Opportunity to work with a dynamic and innovative wellness company
? Professional development and growth opportunities
? Collaborative and supportive remote work environment
? Flexible working hours and remote work options
? Access to cutting-edge technology and software
? Recognition and rewards for outstanding performance
? Paid time off and holidays
? Opportunity to work on exciting and challenging projects
? Professional membership and certification opportunities
? Access to training and development programs
? Work-from-home setup and equipment provided
Requirements: ? 1 year of experience in customer service, live chat support, or a related field ? Excellent communication, problem-solving, and typing skills ? Ability to work independently and as part of a remote team ? Proficiency in live chat software and technology ? Strong attention to detail and analytical skills ? High school diploma or equivalent required; associate's or bachelor's degree preferred
Available shifts and compensation: We have available shifts all days of the week. Compensation is $45.00 - $70.00/hour.
About Solarea Bio: Solarea Bio is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://solareabio.com/.
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