Remote/Hybrid - Customer Service Rep. Tampa, FL ONLY (#TCC)
About the position
Inktel Contact Center Solutions is seeking Customer Service Representatives for a full-time position based in Tampa, FL. The role involves providing exceptional customer service through various communication channels, addressing customer inquiries, and promoting products. The ideal candidate will have a passion for helping others and a strong desire to resolve customer issues effectively. This position offers a hybrid work environment with training provided both virtually and on-site.
Responsibilities
? Communicate with customers in a proactive and professional manner across multiple communication channels.
,
? Respond to questions, provide information, and promote products while meeting or exceeding customer expectations.
,
? De-escalate customers who are upset with their experience and explore all options to satisfy their needs.
,
? Identify root causes of inquiries by asking probing questions to determine the best solution.
,
? Maintain required product knowledge to deliver best-in-class service.
Requirements
? 2 years of customer service experience in retail, hospitality, or call center environment.
,
? Excellent interpersonal, verbal, and written skills in both English and Spanish.
,
? Strong problem-solving skills and a 'can do' attitude.
,
? Proven record of great attendance.
,
? Ability to quickly navigate through multiple systems simultaneously.
Nice-to-haves
? Experience in sales or hospitality.
,
? Bilingual in English and Spanish.
Benefits
? Paid training
,
? Disability insurance
,
? Health insurance
,
? Dental insurance
,
? 401(k)
,
? Paid time off
,
? On-the-job training
,
? Work from home
,
? Vision insurance
,
? 401(k) matching
,
? Life insurance
,
? Referral program
Similar Remote Jobs
Remote/Hybrid - Customer Service Rep. Tampa, FL ONLY (#TCC)
Posted on: 31-01-2025 10:01
Part-Time Delta Airlines Data Entry Remote Jobs: Earn $/Hour
Posted on: 31-01-2025 10:01
Remote Part Time Data Entry Clerk - No Experience
Posted on: 31-01-2025 10:01
Remote Call Center Agent (Part-Time / No Experience Needed)
Posted on: 31-01-2025 10:01
Work-from-Home Chat Assistant ? Entry-Level, No Prior Experience Needed
Posted on: 31-01-2025 10:01
UPS Customer Service Remote Jobs - Immediate Hiring Now
Posted on: 31-01-2025 10:01
Remote Facebook Chat Support Agent (Entry Level, Immediate Start)
Posted on: 31-01-2025 10:01
[Entry Level/No Experience] YouTube Data Entry Jobs ? Remote
Posted on: 31-01-2025 10:01
Immediate Opening: Remote SLP Position in Minnesota for 24/25!
Posted on: 31-01-2025 10:01
Customer Engagement Assistant (Immediate Start / No Experience Needed)
Posted on: 31-01-2025 10:01
Amazon Work From Home Customer Support
Posted on: 16-07-2024 18:41
Strategic Sourcing Manager
Posted on: 16-01-2025 19:15
Employee Relations Business Partner
Posted on: 16-07-2024 18:50
Part Time Storage Customer Service Representative
Posted on: 31-01-2025 09:59
Work at Home Chat Specialist (Beginner Level / No Experience)
Posted on: 01-10-2024 00:00
Virtual Chat Assistant Jobs | Entry-Level | $20-$25/hr | No Experience Needed | Remote
Posted on: 20-11-2024 13:46
Solid Waste Worker
Posted on: 22-10-2024 05:27
$17/hr. Remote Medical Call Center Agent- NO WEEKENDS
Posted on: 06-10-2024 00:00
Senior Financial Reporting & Technical Accountant
Posted on: 27-08-2024 00:00
Work From Home - Remote Customer Service Rep - 19 per hour Starting
Posted on: 07-09-2024 00:00