UPS Customer Service Remote Jobs - Immediate Hiring Now
Remote, USA
Full-time
Posted 2025-03-16
Are you passionate about helping customers and providing exceptional service? UPS is seeking dedicated and customer-focused individuals to join our team in remote customer service roles. As a remote UPS Customer Service Representative, you will be the first point of contact for our valued customers, providing them with the support and assistance they need. Key Responsibilities: ? Answer inbound customer inquiries regarding tracking, shipping, delivery issues, and more. ? Resolve customer complaints with professionalism and empathy. ? Assist customers in navigating UPS tools and platforms to manage their shipments. ? Provide information on UPS services, pricing, and delivery options. ? Collaborate with other team members and departments to address customer needs. Requirements: ? High school diploma or equivalent (Bachelor's degree preferred). ? Excellent communication skills, both written and verbal. ? Strong problem-solving skills and attention to detail. ? Ability to work independently and manage time effectively in a remote environment. ? Proficiency in using computers, customer service software, and Microsoft Office. ? Previous customer service experience is preferred, but not required. Why Work at UPS? ? Competitive salary and benefits package. ? Flexible remote work opportunities. ? Paid training and professional development. ? Collaborative and supportive team culture. ? Opportunity to grow within a global leader in logistics. How to Apply: If you're ready to be a part of the UPS team and offer exceptional service to our customers, apply today! Click the 'Apply Now' button to submit your application.
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