Live Chat Specialist

Job Description:Baker Hughes is seeking a part-time Live Chat Specialist to join our team in Phoenix, Arizona. As an Entry Level Live Chat Specialist, you will be responsible for providing exceptional customer service through live chat interactions with our clients. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Responsibilities:- Respond to customer inquiries and provide support through live chat- Resolve customer issues and escalate to the appropriate team members when necessary- Maintain a high level of professionalism and customer service at all times- Collaborate with other team members to ensure a seamless customer experience- Keep accurate records of customer interactions and transactions- Stay up to date on product knowledge and company policies- Meet and exceed performance goals and targets set by the companyRequirements:- Hardworking and confident personality traits- Strong time management skills- Emotional intelligence and the ability to empathize with customers- Excellent written and verbal communication skills- Ability to work independently and as part of a team- High school diploma or equivalent- No prior experience requiredBenefits:- Paid overtime- Parental leave- Paid Time Off (PTO)Working Environment:At Baker Hughes, we thrive in an energetic and rapidly evolving work setting. Our team is dedicated to providing the best possible customer service and support to our clients. We value teamwork, innovation, and a positive attitude in all of our employees.Deadline to Apply:Please submit your application by September 20, 2024.Equal Opportunity Statement:Baker Hughes is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Specialist posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs.