Help Desk Tier I full-time remote position
Employer Industry: Federal Contracting
Why Consider This Job Opportunity...
? Competitive pay up to $60,000 annually
? Opportunity for career advancement and growth within the organization
? Remote work flexibility
? Supportive and collaborative work environment
? Chance to work with cutting-edge technology and software systems
? Positive company culture and commitment to diversity and inclusion
What To Expect (Job Responsibilities)
? Manage user AD accounts, BitLocker, MacAfee encryption policies, and process user account forms
? Provide hardware and software installation, break/fix support, and desk-side support
? Support Conference room and multimedia equipment onsite
? Set up, support, and troubleshoot hybrid meetings using various webinar platforms
? Maintain conference room equipment and provide IT support via phone calls, chat, and email
What Is Required (Qualifications)
? Must have at least 1+ years of experience providing IT support
? Experience with Audio Visual systems, Google Suite, Microsoft Office Suite, and Adobe Products
? Familiarity with Mac and PC hardware and operating systems
? Understanding of basic computer networks
? Excellent communication skills in English, both written and spoken
How To Stand Out (Preferred Qualifications)
? Degree in Information Technology or equivalent
? Certifications in IT training programs
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
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