[Fully Remote] Amazon Customer Service – Work From Home

Remote, USA Full-time Posted 2025-03-14

Job Summary


**Job Type:** Full-time, Remote


**Salary:** Competitive Hourly Rate


**Company:** Amazon


**Location:** Fully Remote (Work from Home)


**Benefits:** Health Insurance, Paid Time Off, Employee Discounts, 401(k) Matching, and more


Job Description


Amazon is looking for enthusiastic, self-motivated individuals to join our Customer Service team. This is a remote position, providing you the flexibility to work from your home while delivering top-notch service to our valued customers. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you.


Requirements


– High-speed internet connection


– A quiet, distraction-free workspace


– Strong communication skills


– Proficiency in computer usage and ability to navigate multiple systems/screens


– Previous customer service experience is a plus


– Ability to work flexible hours, including weekends and holidays


Responsibilities


– Handle a variety of customer inquiries via phone, chat, and email


– Provide accurate, valid, and complete information by using the right methods/tools


– Resolve product or service problems by clarifying the customer’s complaint and determining the cause of the problem


– Identify and assess customers’ needs to achieve satisfaction


– Follow communication procedures, guidelines, and policies


– Maintain a positive, empathetic, and professional attitude toward customers at all times


Benefits


– Health Insurance


– Paid Time Off


– Employee Discounts on Amazon products


– 401(k) Matching


– Opportunities for career growth and advancement


– Comprehensive training program


Educational Qualifications


– High School Diploma or equivalent (required)


– Bachelor’s Degree (preferred)


Company Overview


Amazon is a global leader in e-commerce, cloud computing, and artificial intelligence. We are committed to providing the best possible experience for our customers, and we know that starts with a dedicated and talented team. With a collaborative culture and a focus on innovation, Amazon offers numerous opportunities for growth and development. Join us and be part of a team that is making a difference on a global scale.


Apply Job!

Similar Remote Jobs

Warehouse Packer (Part-Time) – Boise

Posted on: 12-09-2024 00:00

Medical Transportation Driver

Posted on: 12-09-2024 00:00

Customer Success Manager Fully Remote US

Posted on: 16-07-2024 18:42

Remote Customer Service Representative

Posted on: 24-09-2024 00:00

Data Entry Assistant 100% (Remote)

Posted on: 06-10-2024 00:00

Account Associate - AT&T

Posted on: 19-02-2025 06:28

DevOps Engineer, Night Shift ? Work From Home

Posted on: 24-01-2025 00:00

Amazon Data Entry Job $26/Hour

Posted on: 16-07-2024 18:35