Customer Service / Inside Sales Representative
Remote, USA
Full-time
Posted 2025-03-14
Are you a people person who excels at connecting with others and providing exceptional service? We are looking for a Customer Engagement Specialist to join our team. In this role, you?ll be the face of our company, handling customer inquiries and helping them find the right solutions while fostering a sales-driven environment. Key Responsibilities... Customer Engagement: Interact with customers through various channels, including live chat, email, and phone, providing assistance and solutions to their inquiries. Product Knowledge: Develop in-depth knowledge of our products and services to effectively guide customers in making informed decisions. Sales Support: Collaborate with the sales team to identify opportunities and guide potential customers through the purchase process. Problem Solving: Resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction. Data Entry: Accurately record customer interactions and information in our database. Continuous Improvement: Contribute to the improvement of customer service procedures and strategies. Rate: $35 per hour. Qualifications: Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously. Strong problem-solving skills and a customer-centric approach. Sales-oriented mindset with the ability to identify upselling opportunities. High school diploma or equivalent; further education is a plus. Previous customer service or inside sales experience is a bonus but not required. Location: This is a remote work position, and we prefer candidates in the United States. Training: Comprehensive training will be provided, making this an excellent opportunity for individuals with no prior experience in live chat or sales. If you?re ready to embark on a journey with us, engaging customers and helping them find the solutions they need while nurturing sales prospects, apply today and become a vital part of our team as a Customer Engagement Specialist
Similar Remote Jobs
Customer Service / Inside Sales Representative
Posted on: 16-07-2024 18:49
Customer Service Representative
Posted on: 16-07-2024 18:49
Customer Service Representative
Posted on: 16-07-2024 18:49
Customer Service Representative
Posted on: 16-07-2024 18:49
Customer Service Representative
Posted on: 16-07-2024 18:49
Customer Service Representative
Posted on: 16-07-2024 18:49
Customer Service Representative - National Remote
Posted on: 16-07-2024 18:49
Customer Service Representative - National Remote
Posted on: 16-07-2024 18:49
Customer Service Representative - National Remote
Posted on: 16-07-2024 18:49
Customer Service Representative - Part time
Posted on: 16-07-2024 18:49
Sr. Director ? Segment Marketing & Enablement (Global Enterprise Americas)
Posted on: 14-10-2024 04:23
Payroll Data Entry Specialist
Posted on: 21-11-2024 08:14
Training and Quality Assurance Team Lead (Remote Any City, USA)
Posted on: 25-09-2024 00:00
Court Reporter Per Diem
Posted on: 16-01-2025 19:15
Remote Social Media Strategist (Work from Anywhere)
Posted on: 20-01-2025 00:00
Grocery Delivery Driver
Posted on: 01-10-2024 00:00
Data Entry Specialist
Posted on: 17-09-2024 00:00
Costco Wholesale Data Entry Jobs $/22 Hour ? MySmartPros
Posted on: 28-10-2024 09:49
Work From Home ? Delta Airlines Data Entry Remote Jobs
Posted on: 23-01-2025 00:00
Apple Home Advisor (Remote)
Posted on: 20-08-2024 00:00