Delta Customer Care Rep – Work From Home Jobs
Job Summary
Job Type: Full-Time
Salary: $16 to $20 per hour
Working Hours: 8 hours/day
Company: Delta Airlines
Location: Only in [State] – Remote Position
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k), and more
Description
Delta Airlines is seeking enthusiastic and customer-focused individuals to join our team as Delta Customer Care Representatives. This is a remote, full-time position where you will be the first point of contact for our valued customers, assisting them with travel inquiries, reservation changes, and other service needs. As a Delta Customer Care Rep, you will be integral to ensuring a seamless and positive experience for our passengers, embodying the Delta spirit of hospitality and service excellence. We offer a competitive hourly wage along with a comprehensive benefits package to support your health, well-being, and career growth.
Requirements
- High school diploma or equivalent
- Minimum of 2 years of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Proficiency with basic computer applications and software
- Reliable high-speed internet connection
- Availability to work flexible hours, including weekends and holidays
Responsibilities
- Respond to customer inquiries regarding flight schedules, fares, and policies
- Assist customers with booking and modifying reservations
- Provide timely and accurate information to customers
- Handle customer complaints and issues with professionalism and empathy
- Work collaboratively with other team members and departments
- Maintain up-to-date knowledge of Delta? products and services
- Ensure compliance with company policies and procedures
Benefits
- Health and Dental Insurance
- Paid Training Programs
- Paid Vacations and Holidays
- 401(k) Retirement Plan
- Employee Discounts on Flights and Travel Packages
- Opportunities for career advancement
- Supportive and inclusive work environment
Educational Qualifications
- High school diploma or GED (required)
- Associate? or Bachelor? degree in Business, Hospitality, or related field (preferred)
Experience
A minimum of 2 years of experience in customer service is required, preferably within the airline or travel industry. Experience in remote work environments is a plus.
Company Overview
Delta Airlines is one of the world? leading airlines, known for our commitment to customer service and innovative approach to travel. With a strong presence globally, we strive to deliver exceptional experiences to our passengers from check-in to arrival. Our team is dedicated to fostering a welcoming and inclusive environment while providing top-notch service. Joining Delta means becoming part of a company that values your growth, well-being, and success.
Apply now and start your journey with Delta Airlines, where your passion for customer service can soar to new heights!
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