Customer Support Specialist (Remote) - Chewy
Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.
Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.
Similar Remote Jobs
Customer Support Specialist (Remote) - Chewy
Posted on: 20-01-2025 00:00
WFH App Report Writer (No Experience)
Posted on: 20-01-2025 00:00
Entry-Level Remote Live Chat Support Agent
Posted on: 20-01-2025 00:00
Microsoft Office Suites ? Online Instructor
Posted on: 20-01-2025 00:00
Aetna Careers At Home Data Entry
Posted on: 20-01-2025 00:00
Utilization Management Nurse Consultant - Remote
Posted on: 20-01-2025 00:00
Remote Customer Service Representative at Teleperformance
Posted on: 20-01-2025 00:00
Portfolio Management Intern (Graduate - Summer)
Posted on: 20-01-2025 00:00
Live Chat Agent - WFH REMOTE
Posted on: 20-01-2025 00:00
Entry Level - Administrative Assistant (Remote)
Posted on: 20-01-2025 00:00
Data Entry Specialist and Transcriber
Posted on: 27-08-2024 00:00
Software Engineer 2 (Potential Telework)
Posted on: 09-12-2024 18:32
Remote Sales Agent Needed: Flexible Schedule, Big Rewards
Posted on: 17-02-2025 05:59
Technical Support Engineer
Posted on: 29-11-2024 08:27
Customer Contact Center (Student Loan Advisor) Work From Home after 90 days
Posted on: 19-11-2024 06:08
Customer Service Representative - Specialty Benefits Verification Specialist (Remote Texas)
Posted on: 29-09-2024 00:00
Data Entry Clerk-Remote-Entry Level
Posted on: 08-07-2024 05:51
Virtual Chat Coordinator ? Entry Level (No Experience Required)
Posted on: 07-08-2024 00:00
Sr. Clinical Program Consultant - Behavioral Health Program - Remote in Colorado
Posted on: 24-01-2025 00:00
Remote ? Southwest Airlines Data Entry Jobs
Posted on: 16-07-2024 18:41