Call Center Customer Service Specialist (Remote Work)
Job Summary
Job Type: Full-Time
Salary: $18 – $22 per hour
Company: CustomerConnect Solutions
Location: Remote
Benefits: Health Insurance, 401(k) Matching, Paid Time Off, Home Office Stipend
Description
CustomerConnect Solutions is seeking a dedicated and enthusiastic Call Center Customer Service Specialist to join our remote team. As a Customer Service Specialist, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. This role is perfect for individuals who are empathetic, problem-solvers, and thrive in a fast-paced environment.
Responsibilities
- Handle inbound and outbound customer calls in a professional manner.
- Resolve customer inquiries and issues efficiently.
- Provide product and service information to customers.
- Maintain accurate customer records and update information as necessary.
- Work closely with team members and other departments to ensure customer satisfaction.
- Adhere to company policies and procedures.
- Meet or exceed performance targets and metrics.
Requirements
- High school diploma or equivalent required; Associate?s or Bachelor?s degree preferred.
- Prior customer service experience is a must, preferably in a call center environment.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computers and familiar with CRM software.
- A quiet, dedicated workspace and reliable high-speed internet connection.
- Ability to work flexible hours, including evenings and weekends if needed.
Benefits
- Competitive hourly pay.
- Health, dental, and vision insurance.
- 401(k) plan with company matching.
- Generous paid time off (PTO) and holiday pay.
- Home office stipend to set up your remote workspace.
- Opportunities for career advancement and professional development.
Educational Qualifications
- High school diploma or equivalent required.
- Associate?s or Bachelor?s degree in a related field preferred.
Company Overview
At CustomerConnect Solutions, we are committed to delivering top-notch customer service and maintaining strong customer relationships. We believe that our employees are our greatest asset, and we strive to create a supportive and inclusive work environment. By joining our team, you will be part of a dynamic company that values innovation, teamwork, and professional growth.
If you are passionate about helping customers and want to be part of a forward-thinking company, we encourage you to apply for this exciting remote opportunity.
Similar Remote Jobs
Call Center Customer Service Specialist (Remote Work)
Posted on: 12-09-2024 00:00
Delta Airlines Flight Attendant Entry Level Paid Training Full-Time
Posted on: 12-09-2024 00:00
Data Entry Jobs From Home – $18/Hour No Experience
Posted on: 12-09-2024 00:00
Customer Support Representative (Part-Time)
Posted on: 12-09-2024 00:00
Best Buy Home Delivery Driver
Posted on: 12-09-2024 00:00
Helpdesk Specialist – Start Today
Posted on: 12-09-2024 00:00
(Online Remote Jobs) Tesla Remote Part Time – WFH
Posted on: 12-09-2024 00:00
Staples work from home
Posted on: 12-09-2024 00:00
American Airlines Junior Flight Attendant Flexible Schedule Apply Now
Posted on: 12-09-2024 00:00
Virtual Data Entry Clerk – $17/Hour Part-Time
Posted on: 12-09-2024 00:00
Especialista Biling? Ingles L?ea de Servicio al Cliente Nivel Nacional BP
Posted on: 24-01-2025 04:50
Do you enjoy shopping on Amazon? This could be the ideal job for you!
Posted on: 02-12-2024 03:11
Remote Virtual Assistant Jobs for Teens No Experience
Posted on: 18-12-2024 18:22
Ticket/Gate Agent (Seasonal) - PBI
Posted on: 14-11-2024 08:01
Disney Work From Home Jobs Texas, Disney Remote Jobs South Carolina, Disney Recruitment
Posted on: 12-11-2024 02:59
Delta Airlines Remote Jobs, Delta Airlines Data Entry Jobs (Work...
Posted on: 16-07-2024 18:40
Delta Airlines Customer Care (Remote Jobs Work From Home)
Posted on: 19-09-2024 00:00
Medical Assistant/Surgical Tech
Posted on: 26-11-2024 06:19
Yelp Social Media Manager Jobs ? Work From Home ? DPSM
Posted on: 27-09-2024 00:00
Human Resources Assistant (Remote)
Posted on: 23-09-2024 00:00