Customer Support Specialist / Live Chat Support - US REMOTE
Bless Up Records is seeking a passionate and dedicated Customer Support Specialist to join our team as a Live Chat Support agent, working remotely from the US. In this role, you will be the first point of contact for our customers, providing prompt and effective assistance through live chat. Our ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and has a genuine desire to help others. You will work closely with our team to ensure that all customer inquiries are resolved efficiently, improving customer satisfaction and loyalty. If you are looking to make an impact in a dynamic and creative environment, we would love to hear from you!
Responsibilities
? Respond to customer inquiries via live chat in a timely and professional manner.
? Provide accurate information about our products and services to enhance the customer experience.
? Troubleshoot and resolve customer issues, ensuring a positive outcome.
? Maintain records of customer... interactions and transactions within the system.
? Collaborate with other departments to address and resolve customer concerns.
? Gather feedback from customers to improve our services and processes.
? Stay informed about product updates, promotions, and company policies.
Requirements
? Previous experience in customer support or related field is preferred.
? Strong written communication skills with the ability to convey information clearly.
? Excellent problem-solving abilities and a customer-centric attitude.
? Proficiency in using live chat software and CRM systems.
? Ability to handle multiple conversations simultaneously and manage time effectively.
? High level of empathy and patience when dealing with customer inquiries.
? Availability to work flexible hours, including evenings and weekends, as needed
Similar Remote Jobs
Customer Support Specialist / Live Chat Support - US REMOTE
Posted on: 24-09-2024 00:00
Digital Chat Rep (Remote In TX, AZ, And CO Only)
Posted on: 24-09-2024 00:00
Live Chat Agent / Customer Support Specialist - US REMOTE
Posted on: 24-09-2024 00:00
Senior Program Manager, Amazon Customs and Trade Program & Product
Posted on: 24-09-2024 00:00
Online Special Education Teacher Job Available in Ohio (Telehealth Services)
Posted on: 24-09-2024 00:00
(Online Remote Jobs) American Express Customer Support (Remote/Virtual/Work From Home)
Posted on: 24-09-2024 00:00
Apple Home Advisor Jobs - Technical Support for Apple Products
Posted on: 24-09-2024 00:00
Data Entry Specialist - Hybrid (Typist) - Remote | WFH
Posted on: 24-09-2024 00:00
Online Apple Support College Program At Home Advisor ? Part-Time
Posted on: 24-09-2024 00:00
Remote Ecommerce Website Manager (Part-Time) - Ideal for College Students
Posted on: 24-09-2024 00:00
Backend Java REST API Developer (US Citizen Only, Hiring ASAP)
Posted on: 20-01-2025 06:21
Lead UX Operations Manager
Posted on: 24-01-2025 00:00
Amazon Data Entry Jobs from home - No Experience Needed
Posted on: 06-12-2024 06:00
Customer Service Representative (Remote Jobs) at Delta
Posted on: 15-12-2024 15:02
Director, Financial Systems
Posted on: 11-01-2025 15:33
Earn Money Online Virtual Assistant Jobs for Teens No Experience
Posted on: 23-07-2024 02:08
Remote Administrative Support Specialist - No Degree Required
Posted on: 22-11-2024 05:34
Customer Service / Online Chat Representatives
Posted on: 28-11-2024 04:55
Guest Experience Expert
Posted on: 16-01-2025 19:15
Best Jobs for Stay at Home Moms - 2020 Top Opportunities
Posted on: 22-08-2024 00:00