Live Chat Agent / Customer Support Specialist - US REMOTE
ValSource Inc is seeking a dedicated Live Chat Agent / Customer Support Specialist to join our vibrant team in a remote position. In this role, you will be the frontline representative of our company, engaging with customers through live chat to address inquiries, troubleshoot issues, and provide exceptional support. Your ability to communicate effectively and empathize with customers will play a vital role in enhancing their experience with our products and services. We value individuals who are passionate about delivering top-notch customer service and who thrive in a fast-paced environment. If you are excited about helping customers and being part of a collaborative remote team, we encourage you to apply.
Responsibilities
? Respond promptly to customer inquiries via live chat, ensuring a high level of service.
? Provide accurate information regarding products and services while addressing customer concerns.
? Troubleshoot technical issues effectively and guide customers through... resolution processes.
? Document customer interactions and feedback for continuous improvement and reporting.
? Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
? Maintain a positive attitude and professional demeanor in all customer interactions.
? Participate in ongoing training and development to stay updated on product knowledge.
Requirements
? High school diploma or equivalent; Bachelor?s degree preferred.
? Proven experience in customer service or support roles, preferably in a remote setting.
? Strong verbal and written communication skills.
? Ability to handle multiple conversations efficiently while maintaining a high level of customer satisfaction.
? Proficiency in using live chat software and customer support platforms.
? Strong problem-solving skills with a customer-centric approach.
? Ability to work independently and collaboratively within a remote team environment
Similar Remote Jobs
Live Chat Agent / Customer Support Specialist - US REMOTE
Posted on: 24-09-2024 00:00
Senior Program Manager, Amazon Customs and Trade Program & Product
Posted on: 24-09-2024 00:00
Online Special Education Teacher Job Available in Ohio (Telehealth Services)
Posted on: 24-09-2024 00:00
(Online Remote Jobs) American Express Customer Support (Remote/Virtual/Work From Home)
Posted on: 24-09-2024 00:00
Apple Home Advisor Jobs - Technical Support for Apple Products
Posted on: 24-09-2024 00:00
Data Entry Specialist - Hybrid (Typist) - Remote | WFH
Posted on: 24-09-2024 00:00
Online Apple Support College Program At Home Advisor ? Part-Time
Posted on: 24-09-2024 00:00
Remote Ecommerce Website Manager (Part-Time) - Ideal for College Students
Posted on: 24-09-2024 00:00
(Online Remote Jobs) Data Entry Clerk (Remote Typist) ? WFH
Posted on: 24-09-2024 00:00
Work From Home Amazon Data Entry Jobs Remote ? Part-Time
Posted on: 24-09-2024 00:00
Full Time Merchandiser
Posted on: 02-02-2025 00:00
Healthcare Customer Service Representative - Remote
Posted on: 02-09-2024 00:00
Work-From-Home Online Product Tester ? $45 per hour
Posted on: 20-01-2025 06:21
Senior Product Manager - Guest Engagement AI
Posted on: 29-08-2024 00:00
Remote Customer Service Chat Agent (No Experience, Immediate Start)
Posted on: 16-11-2024 19:13
Technical Writer, AWS Support Knowledge Services
Posted on: 31-01-2025 09:59
Postal Fulfillment Associate
Posted on: 30-12-2024 06:50
Amazon jobs Dallas
Posted on: 16-07-2024 18:39
Client Services Lead (Work Remotely Anywhere in the U.S.)
Posted on: 20-11-2024 13:46
Remote Brand ID Designer Job for an Agency (Full-time)
Posted on: 29-11-2024 08:27