Customer Service Representative - Live Chat (FULLY REMOTE)
s a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Qualifications
? Previous customer service experience
? Strong attention to details
? Conscientious, team player
? Honesty integrity, quality craftsmanship and a good attitude
? Clear background check and drug screen
Benefits
? Medical, Prescription, Dental, Vision
? Disability & Term Life Insurance
? Matching 401k benefits
? On-going training & development, & growth opportunities
? Paid Holidays
? Paid Time Off (PTO)
? We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match
Responsibilities
? With no salary cap, your effort determines your paycheck!
? Call customers from prior day for quality check
? Call maintenance customers and schedule visits
? Call on customer list to offer promotions
? Follow up on reviews positive and negative
? General inbound customer service
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