Call Center Swing Shift Agent247 Call Center
Currently operating in 4 states and supporting 7 locations, T3 Services Group is Transforming the Trades one customer at a time with our top notch residential HVAC, Plumbing, & Electrical services. We operate under a philosophy of running our business in new and unconventional ways that elevate the experience customers have when we enter their home. Are you ready to transform the trades? Apply today!
The Good Stuff:
? $19-21/hr
? Work from home!
? Medical, Dental, Vision (Free medical plan option for employee)
? 401k with 4% company match
? PTO, Paid Holidays, Paid Parental Leave
? Company provided laptop, monitor, and headset.
? Schedule includes working weekends and having 2 weekdays off. Shift is starting between 11am-1pm CT. (Swing shift)
Job Duties:
? Answer inbound calls and schedule service appointments
? Respond to and resolve voicemail messages, abandoned and missed calls from customers
? Respond to customer requests (email, webchat, text) to resolve issues
? Deliver call... scripts clearly, be compelling, and personable
? Adhere to the company's plan for resolving customer complaints quickly and favorably
? Maintain and update customer database with complete and accurate information.
? Communicate with dispatch to ensure customers receive 5 Star Service
? Provide additional support to the team as needed
What you need:
? HS Diploma or GED
? 2+ year of customer service experience in a phone based role
? Experience working in the home services industry preferred
? Multitask by completing phone and computer work simultaneously
? Capability to type at least 40 WPM
? Proficiency with Microsoft Office or Google Suite
? Clear, kind, and energetic phone presence
? Ability to work fast paced and remain organized
? Must be a U.S. Resident
Similar Remote Jobs
Call Center Swing Shift Agent247 Call Center
Posted on: 06-11-2024 04:54
Remote Cloud Infrastructure Engineer Jobs | Turing
Posted on: 06-11-2024 04:54
Data Entry - Typist Part-Time - Remote
Posted on: 06-11-2024 04:54
FT Virtual Personal Assistant (Work From Home)
Posted on: 06-11-2024 04:54
Social Media and Outreach Specialist (Remote, Part-Time)
Posted on: 06-11-2024 04:54
Entry Level Remote Customer Service Representative (Saskatchewan)
Posted on: 06-11-2024 04:54
Entry level / Data Entry Assistant (Remote)
Posted on: 06-11-2024 04:54
Hospitality Travel Coordinator/ Enjoy a Laptop-Lifestyle!! (WFH)
Posted on: 06-11-2024 04:54
Senior Software Engineer, Full Stack, Remote Assistance
Posted on: 06-11-2024 04:54
Remote Call Center Representative Job Openings (Full-Time)
Posted on: 06-11-2024 04:54
Sales Representative - Work From Home - Hiring Immediately
Posted on: 03-01-2025 07:35
Remote Sales Jobs: Earn While Working from Home
Posted on: 11-01-2025 15:34
Product Review Content Writer
Posted on: 25-10-2024 07:23
Coca Cola: Gerente SAP ? Contabilidad
Posted on: 25-11-2024 05:19
Manager-Sales Enablement Learning & Development
Posted on: 08-01-2025 08:06
Disney Live Entertainment Talent Casting intern, Summer/Fall 2025
Posted on: 14-02-2025 07:18
Virtual Assistant, Remote Job
Posted on: 03-01-2025 07:35
Remote Data Entry Operator – $16/Hour No Experience Needed
Posted on: 12-09-2024 00:00
Data Entry Clerk ( Entry Level ) At Amazon – Apply Now
Posted on: 12-09-2024 00:00
Scheduling Assistant - Work From Home
Posted on: 26-11-2024 06:18