Bilingual Call Center Advocate, Fluent Mandarin and Cantonese
Remote, USA
Full-time
Posted 2025-03-16
Description: ? The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. ? The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. ? This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience. Requirements: ? High School diploma or equivalent required, some undergraduate education preferred ? 1 year of customer service experience, call center environment experience preferred ? A flexible and positive attitude ? A friendly and nurturing attitude toward our patient population of older adults ? Experience with EMR (Electronic Medical Record) documentation preferred ? Ability to multitask, prioritize, and manage time effectively ? Outstanding phone demeanor and etiquette ? High level of integrity ? Proficient PC skills, including basic Microsoft Excel skills ? Spanish, Mandarin, Cantonese, or Polish speakers preferred ? US work authorization ? Someone who embodies being ?Oaky? Benefits: ? Paid vacation, sick time, and investment/retirement 401K match options ? Health insurance, vision, and dental benefits ? Opportunities for leadership development and continuing education stipends ? New centers and flexible work environments ? Opportunities for high levels of responsibility and rapid advancement ? Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter
Similar Remote Jobs
Bilingual Call Center Advocate, Fluent Mandarin and Cantonese
Posted on: 31-01-2025 10:00
West Virginia Special Education Teacher - Fully Remote
Posted on: 31-01-2025 10:00
Native English Writer (Work At Home, No Experience)
Posted on: 31-01-2025 10:00
Part Time - Capital One Careers Remote jobs
Posted on: 31-01-2025 10:00
Lionbridge Data Entry Remote Jobs - No Experience
Posted on: 31-01-2025 10:00
Administrative Assistant to CEO of Boutique Investment Bank
Posted on: 31-01-2025 10:00
Hiring Customer Success Specialists - Night shift only
Posted on: 31-01-2025 10:00
Data Entry Specialist - Remote / Entry Level
Posted on: 31-01-2025 10:00
Walmart Virtual Assistant Remote Job - Immediate Hiring
Posted on: 31-01-2025 10:00
The Rural Sound Project: Freelance iPhone Audio Recording
Posted on: 31-01-2025 10:00
Remote Typist
Posted on: 19-09-2024 00:00
Data Entry Clerk Work From Home - Part-Time Survey Participants
Posted on: 19-11-2024 06:08
Lead Software Engineer, Capital One Shopping (Remote)
Posted on: 16-07-2024 19:07
Online Typing jobs for teens
Posted on: 16-07-2024 18:56
Sales executive remote
Posted on: 17-09-2024 00:00
Package Handler (Warehouse like)
Posted on: 21-02-2025 00:00
Biotechnology & Science Recruiter - WORK REMOTELY!
Posted on: 24-10-2024 05:38
Work at home Data Entry Clerk - Part Time
Posted on: 24-01-2025 04:50
Entry-level Data Entry Manager (Remote)
Posted on: 22-07-2024 03:03
Wayfair Content Moderator Jobs (Work From Home, Entry Level) $70K-80K$/Year
Posted on: 22-11-2024 05:34