Bilingual Call Center Advocate, Fluent Mandarin and Cantonese
Remote, USA
Full-time
Posted 2025-03-16
Description: ? The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. ? The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. ? This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience. Requirements: ? High School diploma or equivalent required, some undergraduate education preferred ? 1 year of customer service experience, call center environment experience preferred ? A flexible and positive attitude ? A friendly and nurturing attitude toward our patient population of older adults ? Experience with EMR (Electronic Medical Record) documentation preferred ? Ability to multitask, prioritize, and manage time effectively ? Outstanding phone demeanor and etiquette ? High level of integrity ? Proficient PC skills, including basic Microsoft Excel skills ? Spanish, Mandarin, Cantonese, or Polish speakers preferred ? US work authorization ? Someone who embodies being ?Oaky? Benefits: ? Paid vacation, sick time, and investment/retirement 401K match options ? Health insurance, vision, and dental benefits ? Opportunities for leadership development and continuing education stipends ? New centers and flexible work environments ? Opportunities for high levels of responsibility and rapid advancement ? Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter
Similar Remote Jobs
Bilingual Call Center Advocate, Fluent Mandarin and Cantonese
Posted on: 31-01-2025 10:00
West Virginia Special Education Teacher - Fully Remote
Posted on: 31-01-2025 10:00
Native English Writer (Work At Home, No Experience)
Posted on: 31-01-2025 10:00
Part Time - Capital One Careers Remote jobs
Posted on: 31-01-2025 10:00
Lionbridge Data Entry Remote Jobs - No Experience
Posted on: 31-01-2025 10:00
Administrative Assistant to CEO of Boutique Investment Bank
Posted on: 31-01-2025 10:00
Hiring Customer Success Specialists - Night shift only
Posted on: 31-01-2025 10:00
Data Entry Specialist - Remote / Entry Level
Posted on: 31-01-2025 10:00
Walmart Virtual Assistant Remote Job - Immediate Hiring
Posted on: 31-01-2025 10:00
The Rural Sound Project: Freelance iPhone Audio Recording
Posted on: 31-01-2025 10:00
REMOTE Inbound Customer Service Agent
Posted on: 31-01-2025 10:02
REMOTE Customer Care Manager
Posted on: 20-08-2024 00:00
Home Depot Remote Customer Service Jobs $26/Hour
Posted on: 17-09-2024 00:00
Remote Project Participant
Posted on: 26-12-2024 06:10
Part Time Clerk
Posted on: 23-10-2024 04:42
Remote B2B Sales Representative | High Commission Potential | Work From Anywhere
Posted on: 12-11-2024 02:59
Doordash Customer Service Job Work From Home $26/Hour
Posted on: 08-07-2024 05:51
Apparel Sales Consultant
Posted on: 16-01-2025 19:15
Senior Manager Clinical Health Services - Remote AZ
Posted on: 21-11-2024 08:14
Part Time - Loader/Cart Associate - Flexible Fort Myers, FL (NE Ft Myers) 2221
Posted on: 11-12-2024 17:46