Delta Customer Care Rep – Work From Home Jobs

Remote, USA Full-time Posted 2025-03-15

Job Summary


Job Type: Full-Time



Salary: $16 to $20 per hour



Working Hours: 8 hours/day



Company: Delta Airlines



Location: Only in [State] – Remote Position



Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k), and more


Description


Delta Airlines is seeking enthusiastic and customer-focused individuals to join our team as Delta Customer Care Representatives. This is a remote, full-time position where you will be the first point of contact for our valued customers, assisting them with travel inquiries, reservation changes, and other service needs. As a Delta Customer Care Rep, you will be integral to ensuring a seamless and positive experience for our passengers, embodying the Delta spirit of hospitality and service excellence. We offer a competitive hourly wage along with a comprehensive benefits package to support your health, well-being, and career growth.


Requirements



  • High school diploma or equivalent

  • Minimum of 2 years of customer service experience

  • Strong communication and interpersonal skills

  • Ability to work independently and in a team environment

  • Proficiency with basic computer applications and software

  • Reliable high-speed internet connection

  • Availability to work flexible hours, including weekends and holidays


Responsibilities



  • Respond to customer inquiries regarding flight schedules, fares, and policies

  • Assist customers with booking and modifying reservations

  • Provide timely and accurate information to customers

  • Handle customer complaints and issues with professionalism and empathy

  • Work collaboratively with other team members and departments

  • Maintain up-to-date knowledge of Delta? products and services

  • Ensure compliance with company policies and procedures


Benefits



  • Health and Dental Insurance

  • Paid Training Programs

  • Paid Vacations and Holidays

  • 401(k) Retirement Plan

  • Employee Discounts on Flights and Travel Packages

  • Opportunities for career advancement

  • Supportive and inclusive work environment


Educational Qualifications



  • High school diploma or GED (required)

  • Associate? or Bachelor? degree in Business, Hospitality, or related field (preferred)


Experience


A minimum of 2 years of experience in customer service is required, preferably within the airline or travel industry. Experience in remote work environments is a plus.


Company Overview


Delta Airlines is one of the world? leading airlines, known for our commitment to customer service and innovative approach to travel. With a strong presence globally, we strive to deliver exceptional experiences to our passengers from check-in to arrival. Our team is dedicated to fostering a welcoming and inclusive environment while providing top-notch service. Joining Delta means becoming part of a company that values your growth, well-being, and success.


Apply now and start your journey with Delta Airlines, where your passion for customer service can soar to new heights!


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