Contact Center Specialist - Remote Work

Remote, USA Full-time Posted 2025-03-15

Job Description:

Lowe?s is seeking a Contact Center Specialist to join our team in Fort Worth, Texas. This is a part-time remote position at the Associate Level, requiring a minimum of 4 years of experience in customer service or a related field. The ideal candidate will be resourceful, resilient, possess strong critical thinking skills, and be able to work cooperatively with team... members.

    Responsibilities:
  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Provide accurate information and assistance to customers regarding products, services, and orders
  • Resolve customer complaints and issues in a timely and effective manner
  • Utilize various software systems to input and retrieve customer data
  • Collaborate with team members to ensure customer satisfaction and achieve department goals
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers
    Requirements:
  • High school diploma or equivalent
  • 4+ years of experience in customer service or a related field
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and other relevant software applications
  • Must have a quiet and dedicated workspace for remote work
    Benefits:
  • Medical coverage
  • Disability insurance
  • Employee discounts

Working Environment:
At Lowe?s, we provide a dynamic workplace that values teamwork, fosters innovation, and promotes shared success. Our Contact Center Specialists are an integral part of our customer service team and play a key role in ensuring customer satisfaction.

Deadline to Apply:
September 10, 2024

Equal Opportunity Statement:
Lowe?s is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Contact Center Specialist - Remote Work posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs

Apply Job!

Similar Remote Jobs

Contact Center Specialist - Remote Work

Posted on: 27-08-2024 00:00

Sales Account Manager - Thousand Palms

Posted on: 27-08-2024 00:00

Amazon Work from Home Job Opportunities

Posted on: 27-08-2024 00:00

Virtual ENL Teacher - New York

Posted on: 27-08-2024 00:00

Remote Travel Agent - Disney Specialist

Posted on: 27-08-2024 00:00

Retail Sales Associate - Immediate Opening

Posted on: 27-08-2024 00:00

Non-sales cold phone outreach - Intermittent

Posted on: 27-08-2024 00:00

Fedex Remote jobs ? Entry Level

Posted on: 27-08-2024 00:00

Customer Service Representative - Part Time

Posted on: 27-08-2024 00:00

Event Volunteer Engagement Intern

Posted on: 31-01-2025 09:58

Technical Support Specialist Remote Overnight

Posted on: 03-01-2025 07:35

Loadmaster (Home based - US)

Posted on: 31-01-2025 09:58

Sr Specialist Network Project Mgmt

Posted on: 23-02-2025 00:00

Work From Home Agent Sales Representative

Posted on: 10-12-2024 18:34

Entry-Level Steel Ironworker

Posted on: 09-12-2024 18:32

Bulk Account Merchandiser Specialist

Posted on: 15-09-2024 00:00

Clinical Program Manager, (Remote)

Posted on: 05-10-2024 00:00