Training Assistant - Call Center Consultant
Remote, USA
Full-time
Posted 2025-03-14
Description: ? Assistant to Call Center Consultant ? Location: Kansas preferred (open to candidates from anywhere in the US willing to travel) ? Responsibilities: Assist the Call Center Consultant/Federal Training team in coordinating and executing training programs. ? Facilitate call center training sessions, ensuring high-quality delivery and adherence to established protocols. ? Conduct new hire training sessions, providing comprehensive guidance and support to incoming employees. ? Utilize HR expertise to assist in talent acquisition processes, including candidate screening and onboarding. ? Provide executive assistance to senior management as needed, including scheduling, correspondence management, and meeting coordination. ? Coordinate logistics for training events, including venue booking, travel arrangements, and accommodation. ? Maintain accurate records of training attendance, feedback, and performance metrics. ? Collaborate with internal departments to ensure alignment of training objectives with organizational goals. ? Participate in regular meetings and training sessions to stay updated on industry trends and best practices. Requirements: ? Bachelor's degree in Human Resources, Business Administration, or related field preferred. ? Minimum of 2 years of experience in call center training and quality assurance. ? Proven experience in conducting new hire training programs. ? Strong understanding of HR principles and practices. ? Excellent organizational and time management skills. ? Exceptional communication and interpersonal abilities. ? Proficiency in Microsoft Office suite. ? Ability to travel as needed, with availability on specified training dates (April 23, 24 & 25; August 20, 21 & 22). Benefits: ? Opportunities for professional development and advancement. ? All expenses paid for travel related to training events.
Similar Remote Jobs
Training Assistant - Call Center Consultant
Posted on: 31-01-2025 09:59
Remote Contract Attorney - Consumer Protection/Rights
Posted on: 31-01-2025 09:59
Data Entry Specialist - Part Time
Posted on: 31-01-2025 09:59
Client Acquisition Specialist/High Ticket Sales Closer
Posted on: 31-01-2025 09:59
American Express Remote Customer Service Opportunity
Posted on: 31-01-2025 09:59
Data Entry Clerk Typing Fully Remote
Posted on: 31-01-2025 09:59
Lead Generation Executive - Tech Sales
Posted on: 31-01-2025 09:59
Customer Service ( Remote work )
Posted on: 31-01-2025 09:59
Data Entry Agent - WFH REMOTE
Posted on: 31-01-2025 09:59
Bookkeeper/Experienced in QuickBook Online (Bilingual: English-Spanish)
Posted on: 31-01-2025 09:59
(This is a Home Jobs) Amazon Data Entry Part Time Jobs
Posted on: 31-01-2025 10:01
Program Manager, Start Up, Global Engineering Services- Startup
Posted on: 16-11-2024 00:00
Guest Experience & Retention
Posted on: 16-07-2024 18:53
$25-$35 An Hour | Stay At Home Jobs With No Experience | Starters?
Posted on: 16-07-2024 18:36
Sales Representative Full-Time (3PM-11PM Evening Shift)
Posted on: 12-11-2024 02:59
Test Test Tes T
Posted on: 20-01-2025 00:00
Manager, North America Brand Commercialization ? Softlines Licensing ? Mens Apparel
Posted on: 25-10-2024 07:25
Job Opportunity at Netflix: Tagger Application Specialist (Remote)
Posted on: 05-02-2025 00:00
Wells Fargo Customer Care (Remotes Job Work From Home)
Posted on: 23-07-2024 02:08
MSW Behavioral Health Case Manager Field Based and Work at Home New Hyde Park NY
Posted on: 23-11-2024 06:30