Customer service specialist automotive industry Italian
Customer service specialist in the automotive industry with Italian
Job Title:
Customer service specialist in the automotive industry with Italian
Job Description:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Your responsibilities: ? Respond promptly and professionally to customer inquiries via phone, chat, and email. ? Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system. ? Collaborate with colleagues to enhance the overall customer experience. ? Stay updated on product offerings, services, policies, and procedures to provide accurate information to customers. ? Exhibit warmth and enthusiasm in every customer interaction. ? Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively. Our requirements: ? 1+ years of experience in a call center or customer service role, preferably in the automotive industry. ? Strong communication skills, with a minimum C1 level in Italian and B2 level in English. ? Ability to remain calm and tactful when dealing with customers. ? Strong attention to detail and organizational skills. ? Excellent problem-solving skills and a creative, solution-oriented mindset. ? Willingness to learn and adapt to new technologies and processes. Optional: ? Experience with other luxury Brands and Customers Relationship Management Systems (CRM). What we offer: ? Remote work from home ? Comprehensive benefits (my benefit system, private medical healthcare, life insurance) ? Team-building events ? Fully paid training to prepare you for direct contact with customers ? Team leader support at every stage of cooperation ? Stable full-time employment based on an employment contract
Location:
POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13
Language Requirements: English (Required), Italian (Required)
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
About Us:
Hi, we're Concentrix. We?re a global technology and services leader that powers the brands of the future. We help well-known brands ? the ones you use every day ? improve their businesses with technology and integrated solutions, in over 70 countries.
#J-18808-Ljbffr
Similar Remote Jobs
Customer service specialist automotive industry Italian
Posted on: 28-11-2024 04:55
Respiratory Therapist - $1,392 per week
Posted on: 28-11-2024 04:55
Remote Data Entry Associate (Typist)
Posted on: 28-11-2024 04:55
Online Order Filling Team Associate
Posted on: 28-11-2024 04:55
Work Remotely as a Sales Pro: Flexible Hours, Great Income
Posted on: 28-11-2024 04:55
Remote College English Tutor
Posted on: 28-11-2024 04:55
Pharmacist - Specialty Mail Order (Hybrid Work From Home)(Overnight)
Posted on: 28-11-2024 04:55
Home Health Registered Nurse
Posted on: 28-11-2024 04:55
Customer Care Representative (Full Time and Part Time)
Posted on: 28-11-2024 04:55
Team Member Outside Order Taker and Cashier
Posted on: 28-11-2024 04:55
Apple Home Advisor Customer Support at Apple ? US
Posted on: 06-10-2024 00:00
Customer Experience Champion II
Posted on: 20-11-2024 13:46
Data Entry Representative/ Junior Level – Work From Home Jobs
Posted on: 12-09-2024 00:00
Work from Home Game Tester ? No Experience (Immediate Start)
Posted on: 22-08-2024 00:00
Senior Project Manager - Federal Projects
Posted on: 16-07-2024 18:39
Remote Product Tester
Posted on: 12-12-2024 19:15
Delta Data Entry Jobs (Work From Home) – Apply Now
Posted on: 19-09-2024 00:00
Customer Service Part Time Computer Work from Home Job
Posted on: 05-08-2024 00:00
Amazon Remote Customer Service Jobs – Hiring Now
Posted on: 19-09-2024 00:00
Airbnb Property Manager Needed for 12 properties - Contract to Hire
Posted on: 03-08-2024 00:00