Web Chat Representative
Job Description:
CarMax is seeking a part-time Web Chat Representative to join our team in Charlotte, North Carolina. As an Entry Level position, no prior experience is required, but candidates should possess a resilient and reliable personality, as well as strong teamwork and research skills...
- Responsibilities:
- Respond to customer inquiries via web chat in a timely and professional manner
- Provide accurate information about CarMax products and services
- Assist customers with online purchases, scheduling appointments, and resolving issues
- Collaborate with other team members to ensure a seamless customer experience
- Conduct research to answer customer questions and provide solutions
- Meet or exceed performance goals for response time, customer satisfaction, and sales conversion
- Requirements:
- 1 year of experience in a customer service or sales role preferred
- Excellent written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in using web chat platforms and CRM systems
- High school diploma or equivalent
- Benefits:
- Medical coverage
- Profit sharing
- Travel opportunities
Working Environment:
At CarMax, we thrive in a culture that embraces change and responds resiliently to challenges. Our team is dedicated to providing exceptional customer service and creating a positive work environment for all employees.
Deadline to Apply:
September 2, 2024
Equal Opportunity Statement:
CarMax is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Web Chat Representative posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs
Similar Remote Jobs
Web Chat Representative
Posted on: 20-08-2024 00:00
DELIVERY Driver Wanted
Posted on: 20-08-2024 00:00
VIP Sales Associate
Posted on: 20-08-2024 00:00
Google Cloud Architect
Posted on: 20-08-2024 00:00
Data Analytics Specialist
Posted on: 20-08-2024 00:00
Amazon Delivery Driver
Posted on: 20-08-2024 00:00
Customer Support Representative
Posted on: 20-08-2024 00:00
Customer Care Specialist
Posted on: 20-08-2024 00:00
Business Property Appraiser
Posted on: 20-08-2024 00:00
Utilization Management Nurse
Posted on: 20-08-2024 00:00
Customer Service Representative-Remote (Bilingual: French / English)
Posted on: 16-01-2025 19:16
Delta Airlines Remote Job (Data Entry, Entry Level) $30-40$/H
Posted on: 19-07-2024 07:10
Disney Night Shift Jobs 9PM To 5AM (Data Entry, High Level...
Posted on: 16-07-2024 18:42
Enterprise Customer Support Advocate
Posted on: 22-09-2024 00:00
Senior Social Media Specialist - Youth Sports
Posted on: 02-08-2024 17:49
Work From Home Amazon Jobs [No Experience/Entry Level] ? Hire Me Remotely
Posted on: 21-11-2024 08:14
Remote Sales Opportunity: Empower Your Potential, Secure Your Future
Posted on: 31-10-2024 05:15
Customer Support Representative - Remote (UT Only)
Posted on: 16-07-2024 18:43
Finance Accounting (Remote)
Posted on: 20-01-2025 00:00
Community Content Moderator
Posted on: 04-07-2024 08:16