Virtual Site Manager
Job Overview
The Virtual Site Manager is responsible for providing remote support to multiple storage facilities from the corporate office in Gilbert, AZ. This position will take/make phone calls, maintain tenant records, and support the sales of storage units to prospective customers.
Key Responsibilities
? Answer and manage incoming/ outgoing phone calls for assigned facilities, including delinquency and courtesy calls
? Take card payments over the phone
? Answer questions from tenants and prospective customers
? Make notes on tenant accounts
? Schedule move-ins and facility tours
? Order supplies
? Make bids for new vendors with a work order request from the Area Manager
? Understand and be able to explain a legal lease agreement for storage units.
Qualifications/Skills:
? Excellent written and oral communication skills, especially over the phone
? Proficiency in Microsoft Office
? Ability to learn required software (Sitelink)
? Ability to sit for extended periods of time at a desk
Experience and Requirements: ? 1+ years in customer service ? 1+ years in sales ? Knowledge/experience in property management or big box retailer preferred
Work Schedule
? Monday - Friday, 9am - 6pm
? OR
? Wednesday - Friday, 8am-5pm & Saturday, Sunday 10am-4pm
Pay: $22/hour
Reports to the Area Manager
Job Type: Full-time
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