Virtual Receptionist (Spanish) - Arizona
About the position
The Virtual Receptionist position at ReceptionHQ offers an exciting opportunity to work from home while providing professional telephone answering services for clients. As a key representative of both ReceptionHQ and its clients, the role requires exceptional customer service skills and the ability to handle calls efficiently in a 24/7 environment.
Responsibilities
? Professionally handling incoming calls for clients and their callers
,
? Providing exceptional customer service
,
? Promptly and efficiently taking and relaying messages to clients
,
? Offering a warm phone presence, generally smiling, being friendly, helpful and positive
Requirements
? Preferably call center experience and/or experience in a fast-paced environment
,
? Excellent speaking voice and telephone manner
,
? Confidence with computers and typing skills (over 50 wpm)
,
? Attention to detail and accuracy
,
? Team player, professional attitude and a sense of humor
,
? Take pride in the quality of your work in providing a positive client experience
,
? Minimum of 1-year Customer Service experience
,
? High School Diploma or Equivalent
Nice-to-haves
? Ambition to exceed expectations
,
? Remarkable Attendance
,
? Self-Motivation
,
? Ability to work in a fast-paced environment
Benefits
? Competitive Salary
,
? Paid allowances for handling Corporate and Spanish inquiries
,
? Monthly Performance Incentive
,
? Working from Home
,
? Paid Training
,
? 40 hours of Paid Time Off
,
? 40 hours Paid Sick Leave
,
? 6 Public Holidays Paid
,
? Health Benefits (medical, dental, and vision)
,
? 401K with company match
,
? Social Events
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