Virtual Inboud Call Center Agent (Remote)
Remote, USA
Full-time
Posted 2025-03-15
This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)
Virtual Call Center Agent Job Responsibilities: ? Obtains client information by answering telephone calls; interviewing clients; verifying information. ? Determines eligibility by comparing client information to requirements. ? Establishes policies by entering client information; confirming pricing. ? Informs clients by explaining procedures; answering questions; providing information. ? Maintains communication equipment by reporting problems. ? Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. ? Updates job knowledge by studying new product descriptions; participating in educational opportunities. ? Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications: ? Verbal communication ? Phone skills ? Listening ? Data entry skills ? People skills ? Informing ? Customer focus ? Customer service ? Attention to detail ? Professionalism ? Multi-tasking
Education, Experience, and Licensing Requirements: ? University/college degree is an asset. ? Previous customer service experience,
This offer from 'HR Prospect' has been enriched by Jobgether.com and got a 75% flex score.
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