Virtual Customer Support - Entry Level

Remote, USA Full-time Posted 2025-03-14

Position: Virtual Customer Support - Entry Level

Location: Remote

Job Type: Full-time

About HappyGo Travel Services: HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.

Responsibilities:

Customer Service:
? Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
? Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities
? Handle inquiries, concerns, and complaints professionally and promptly

Booking and Scheduling:
? Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences
? Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
? Confirm bookings and send detailed itineraries to clients

Destination Knowledge:
? Stay updated on travel trends, visa requirements, and safety information for various destinations
? Offer insights and suggestions for travel experiences that match client interests

Administrative Tasks:
? Maintain accurate records of bookings, payments, and client interactions using our CRM system
? Process payments and handle invoicing as needed

Benefits:
? Competitive salary with performance-based bonuses
? Remote work opportunity, allowing for flexible hours and work-life balance
? Opportunities for professional development and training in the travel industry
? Access to exclusive travel discounts and perks
? Collaborative team environment with supportive colleagues

Basic Qualifications: ? Proven experience in a similar customer service role or within the travel industry ? Strong communication skills with fluency in written and spoken English (additional languages are a plus) ? Proficiency in using booking platforms and CRM systems ? Excellent problem-solving abilities and attention to detail ? Ability to work independently and as part of a team, with a customer-first mindset

Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!

Powered by JazzHR

YxE8OCW2Os

Similar Remote Jobs

Virtual Customer Support - Entry Level

Posted on: 14-02-2025 07:17

Online Chat Support Specialist

Posted on: 14-02-2025 07:17

Remote Client Services Representative

Posted on: 14-02-2025 07:17

Call Center Customer Service Representative

Posted on: 14-02-2025 07:17

CVS Data Entry Jobs (Remote) $25/Hour

Posted on: 14-02-2025 07:17

Cannabis Concierge (Part-Time)

Posted on: 14-02-2025 07:17

Chat Support Officer - Work from home

Posted on: 07-10-2024 00:00

Full Time/Part Time Data Entry Operator

Posted on: 03-12-2024 06:01

Amazon Delivery Driver

Posted on: 11-11-2024 03:50

YouTube Moderator Jobs (Remote) $75000/Yearly

Posted on: 16-07-2024 18:36

Mail Operations Assistant

Posted on: 24-01-2025 04:51

Remote Typing Jobs for Teens No Experience

Posted on: 27-08-2024 00:00