Virtual Customer Service Representative – Work From Home

Remote, USA Full-time Posted 2025-03-16



Virtual Customer Service Representative – Work From Home




Job Summary


Job Type: Full-time


Salary: Competitive hourly rate


Company: Amazon


Location: Remote


Benefits: Health insurance, 401(k), paid time off, employee discounts, and career advancement opportunities


Job Description


Amazon is seeking enthusiastic, detail-oriented Virtual Customer Service Representatives to interact with our diverse customer base. If you’re a problem solver with excellent communication skills and a desire to work from home, this could be the perfect opportunity for you.


Responsibilities



  • Provide accurate, valid, and complete information to customers by using the right methods/tools

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Maintain customer accounts by updating account information

  • Manage large amounts of incoming calls, emails, and chats

  • Meet personal/customer service team targets and call handling quotas

  • Keep records of customer interactions, process customer accounts and file documents


Requirements



  • Proven customer support experience or experience as a client service representative

  • Strong phone contact handling skills and active listening

  • Familiarity with


    Apply Job!

Similar Remote Jobs

Part-Time Remote Data Entry Jobs

Posted on: 12-09-2024 00:00

Amazon Data Entry Jobs From Home ? Apply Now

Posted on: 12-09-2024 00:00

Remote Travel Agent

Posted on: 05-09-2024 00:00

Merchandiser - BUTLER/RICH HILL

Posted on: 19-02-2025 06:27

iOS Software Engineer, User Clients

Posted on: 02-10-2024 00:00

Senior Sales Engineer, Machine Learning

Posted on: 19-11-2024 06:06

Part time Sales Associate

Posted on: 27-08-2024 00:00

Delta Customer Care Rep Jobs (Work From Home)

Posted on: 22-09-2024 00:00

TELECOMMUTE Entry Level Training Provided

Posted on: 03-12-2024 06:01