Transportation Representative, Transportation Representative
Description
Job Description for L2 associates...
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements
?Graduation in any specialization from a recognized university.
?Excellent communication skills (written and verbal).
?Ability to communicate correctly and clearly with all customers
?Good comprehension skills ? ability to clearly understand and state the issues customers present
?Ability to concentrate ? follow customers issues without distraction to resolution
?Work successfully in a team environment as well as independently
?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
?Excellent typing skills
?Demonstrates an ability to successfully navigate websites
?Demonstrates a proficient knowledge of email applications
Preferred Qualifications
? Logistics background and Experience in similar role
? Proficient in Excel
Company - ASSPL - Telangana
Job ID: A2758397
Similar Remote Jobs
Transportation Representative, Transportation Representative
Posted on: 27-09-2024 00:00
Remote Process Optimization SME
Posted on: 27-09-2024 00:00
Closer Position Fully Remote
Posted on: 27-09-2024 00:00
Remote Customer Service Representative
Posted on: 27-09-2024 00:00
Field Services Engineer (UPS)
Posted on: 27-09-2024 00:00
Remote Customer Service Representatives
Posted on: 27-09-2024 00:00
Fellow - External Communications
Posted on: 27-09-2024 00:00
Part-time Customer Service Representative
Posted on: 27-09-2024 00:00
$22 Logistics Inside Sales
Posted on: 27-09-2024 00:00
Principal Consultant - Medicaid
Posted on: 27-09-2024 00:00
Phone Survey Taker - Immediate Pay
Posted on: 20-01-2025 06:20
Sr Enterprise Architect
Posted on: 10-12-2024 18:33
Programs and Capacity Assistant (Mostly Remote, Part-Time) Urgently Seeking Qualified Candidates
Posted on: 04-11-2024 05:38
Software Development Engineer, Inspire & Amazon Native Player (ANP)
Posted on: 27-08-2024 00:00
Remote Sales Positions: Work Where You Want, When You Want
Posted on: 16-01-2025 19:17
HR Manager at Delta
Posted on: 22-11-2024 05:34
Telemarketing Inbound Calls
Posted on: 11-11-2024 03:50
Easy Data Entry Clerk-Remote Jobs in New York
Posted on: 17-02-2025 05:59
Senior Data Engineer, Marketing Technology
Posted on: 20-11-2024 13:46
Google Friendly Job Title: Remote Administrative Assistant - Earn...
Posted on: 16-07-2024 18:40