Technical Support Specialist - Work from Home Technical support Jobs in Bangalore
About the job
About the Company - Movate is a digital and customer experience company that helps contact centers and customer service organizations deliver exceptional experiences by seamlessly blending human expertise with cutting-edge digital technology. We offer innovative solutions and engaging business models that empower our clients to elevate their customer interactions and drive business growth.
About the Opportunity:
The client is a leader in software solutions for industries including architecture, engineering, construction, manufacturing, media, and entertainment. Their innovative tools empower professionals worldwide to design and make a better world. OnDemand is seeking gig workers to provide support to this client.
Role Overview:
As a Gig Worker in Customer Support, you will be responsible for helping customers by providing guidance, troubleshooting issues, and ensuring an excellent user experience. This role offers flexibility and is ideal for those with strong communication skills and a passion for customer service.
Key Responsibilities: ? Address customer inquiries and provide accurate and timely resolutions. ? Troubleshoot technical issues with client software products, guiding users through solutions. ? Escalate complex problems to higher-level support teams, ensuring customer concerns are addressed. ? Educate users on best practices and features of products to maximize their value. ? Document and track customer interactions, feedback, and issues for continuous improvement. ? Stay current with clients products, updates, and policies to provide top-tier support.
Requirements: ? Strong understanding of Autodesk products (e.g., AutoCAD, Revit, Fusion 360, Maya) or related software. ? Excellent problem-solving skills and technical aptitude. ? Superior written communication skills. ? Previous experience in customer support or technical support is preferred. ? Reliable internet connection and a device suitable for remote work.
Preferred Qualifications: ? Experience in architecture, engineering, design, or a related field. ? Familiarity with common troubleshooting tools and techniques. ? Ability to explain complex technical concepts to users of varying technical expertise.
What We Offer:
? Flexible hours and the opportunity to work remotely.
? Competitive pay on a gig basis.
? Exposure to cutting-edge technology and tools.
Similar Remote Jobs
Technical Support Specialist - Work from Home Technical support Jobs in Bangalore
Posted on: 16-01-2025 19:17
***Career From Here Hiring Event - Part-time Building Brains Anywhere Educational Leader***
Posted on: 16-01-2025 19:17
Part-Time CVS Data Services Senior Coordinator (Fully Remote) ? [Entry Level/No Experience]
Posted on: 16-01-2025 19:17
(Data Entry Remote Job) Apple Home Advisor Jobs: Customer Support ? $30/H
Posted on: 16-01-2025 19:17
Remote Sales - No Experience Needed Job at Peterson Agency in Huntsville
Posted on: 16-01-2025 19:17
Preliminary Investigation Coordinator - Work from Home at Delta Group Buford, GA
Posted on: 16-01-2025 19:17
The Walt Disney Company (France) is hiring: Disability Access Service Video Chat
Posted on: 16-01-2025 19:17
Medical Laboratory Technician - Part Time - Evening Shift - Pittsburgh, PA
Posted on: 16-01-2025 19:17
Google Jobs | Remote Opportunities to Join as a Customer Support Specialist
Posted on: 16-01-2025 19:17
Remote Versatile Assistant - Virtual in MD - Open to Vets MilSpouses
Posted on: 16-01-2025 19:17
Managing Director IT - Data and AI Architecture
Posted on: 31-01-2025 10:00
Salaried Pharmacist (Remote Must Reside in Wisconsin)
Posted on: 16-07-2024 18:35
Data Input clerk - Remote/Office
Posted on: 07-09-2024 00:00
Regional Human Resources Business Partner ? US (Remote)
Posted on: 21-02-2025 00:00
Data Entry Agent Work From Home - No Experience Needed
Posted on: 08-11-2024 05:10
Amazon Remote Customer Service No Experience jobs
Posted on: 16-07-2024 18:41
Entry Level Hospital Services Technician
Posted on: 11-01-2025 15:33
Disney Remote Data Entry $22/Hour ? DPS
Posted on: 16-07-2024 18:47
Airbnb Property Manager and Residential Cleaner
Posted on: 27-11-2024 06:07
Healthcare Advisor - Contract Position
Posted on: 06-11-2024 04:54