Support Engineer (Technical Support Engineering)
Job Duties
Microsoft Corporation has the following job opportunity...
Install, configure, support, and troubleshoot issues related to Microsoft technologies. Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions. Collaborate with stakeholders to eliminate technical barriers, provide proactive advice, contribute to product quality and enhancements, and create self-help assets. Assist with modeling, analysis, planning, and coordination between systems to improve reliability and supportability and reduce time to solve technical issues. Responsible for incident metrics such as Customer Satisfaction, quality of support experience, frontline engineer technical readiness, and process compliance. Telecommuting permitted 100% from any location in the U.S.
Minimum Requirements
? Education: Bachelor's degree or foreign equivalent degree in Computer Science, Information Technology, Computer Engineering or related field.
? Experience: One (1) year of experience in technical support, technical consulting, or information technology.
? Specific Skills: Experience must include 12 months of experience in Core networking, Azure, TCP, Routing & Switching, and Firewalls; and 6 months of experience in Security, and Linux.
Pay Range and Benefits Information
The offered base pay range for this specific position (TSCBR17279B), based in Redmond, WA (but telecommuting permitted 100% from any location in the U.S.), is $104,600 to $134,600.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO).
Full time employment; multiple positions open.
Employment Type: OTHER
Similar Remote Jobs
Support Engineer (Technical Support Engineering)
Posted on: 16-07-2024 18:55
Wayfair Careers virtual assistant Remote Job at united states
Posted on: 16-07-2024 18:55
Hobby Lobby Remote Customer Service, Remote Jobs
Posted on: 16-07-2024 18:55
Online Jobs - Netflix External Support Engineer Remote
Posted on: 16-07-2024 18:55
Call Center Representative (Remote)
Posted on: 16-07-2024 18:55
Entry-Level Remote Customer Support Representative at Apple
Posted on: 16-07-2024 18:55
Service Engineer
Posted on: 16-07-2024 18:55
Experienced YouTube Creator and Video Editor
Posted on: 16-07-2024 18:55
Disney Data Entry Clark - Entry Level /No Experience Jobs
Posted on: 16-07-2024 18:55
Wells Fargo Remote Jobs (Night Shift, Full Time) $30/Hour
Posted on: 16-07-2024 18:55
Doordash Remote Jobs customer support Associate (Entry Level)
Posted on: 16-07-2024 18:53
Remote Job Walgreens (Work At Home) No Experience $27/Hour
Posted on: 16-07-2024 18:37
Aetna Data Entry Jobs (Part Time/Remote) ? DPS
Posted on: 24-01-2025 04:51
Specialist, Business Support Specialist, Business Support- Remote (Pharmacy Background Required)
Posted on: 23-08-2024 00:00
Part-Time Remote Customer Support Specialist at Apple Inc
Posted on: 29-10-2024 05:42
Part-Time and Full-Time At Home Customer Service Rep
Posted on: 28-10-2024 09:49
Virtual Receptionist/Legal Intake Specialist
Posted on: 31-01-2025 10:04
Entry Level Scheduling Coordinator for Travel (wfh)
Posted on: 24-01-2025 00:00
partner relations consultant (US-Remote)
Posted on: 30-07-2024 02:02
Service Center Support PT
Posted on: 20-01-2025 06:20