Support Agent (100% Remote)
Job Title: Support Agent (100% Remote)
Employment Type: 6-Month Contract...
Location: Remote
Number of Positions: 1
Compensation: $20.00/hr w2
Overview:
We are seeking a Support Agent to provide customer service for a software division that offers integrated accounting, project management, and operations modules for contractors in the U.S. and internationally. This is an entry-level position, ideal for someone with strong communication and customer service skills.
Top Responsibilities: ? Answer high-volume incoming support calls, chats, emails, and online cases, routing them to appropriate team members. ? Assist customers with setting up and troubleshooting access to the Customer Portal. ? Maintain and update customer data in the CRM system, including contact information and software versions. ? Support customers, sales, and professional services in expediting cases and scheduling software deployment. ? Manage bounced emails and ensure customer contact information is accurate.
Required Skills:
? High school diploma or GED.
? Strong customer service orientation with excellent verbal and written communication skills.
? Ability to handle a high volume of support requests via phone, chat, and email.
? Experience with MS Office applications and data entry.
? Demonstrated dependability and ability to thrive in a fast-paced environment.
Preferred Qualifications: ? Some college coursework in business, accounting, or computer technology. ? Customer service experience. ? Advanced skills in Microsoft Excel and Word.
For immediate consideration please send your resume to Alexis May: [email protected]
Similar Remote Jobs
Support Agent (100% Remote)
Posted on: 07-11-2024 05:42
AWS IOT Java Fullstack
Posted on: 07-11-2024 05:42
Part Time Retail Associate
Posted on: 07-11-2024 05:42
Remote Non-QM Underwriter/Team Lead
Posted on: 07-11-2024 05:42
House and Airbnb Cleaner
Posted on: 07-11-2024 05:42
Delivery Driver (Entry Level)
Posted on: 07-11-2024 05:42
Remote Scheduling Coordinator/Entry Level
Posted on: 07-11-2024 05:42
Caregiver-Full Time Employment NOW!!!
Posted on: 07-11-2024 05:42
SNOW Functional Consultant ITOM
Posted on: 07-11-2024 05:42
Entry Level Sales Associate
Posted on: 07-11-2024 05:42
Remote Bookkeeper and Operations Manager | Administrative Support at Revol AV Inc
Posted on: 11-01-2025 15:34
Care Manager (RN) - Mercer and/or Middlesex County
Posted on: 31-01-2025 10:00
Bilingual/Spanish Electronic Banking CSR (100% Remote**)
Posted on: 06-12-2024 06:00
Patient Support Reimbursement Supervisor
Posted on: 05-02-2025 00:00
E-commerce Customer Service Representative
Posted on: 11-01-2025 15:33
Data Entry Evening Jobs Near Me
Posted on: 16-07-2024 18:40
Entry Level Customer Service Representative
Posted on: 22-11-2024 05:34
Call Center Agent - No Experience Needed - Work From Home
Posted on: 16-12-2024 16:53
American Airlines Virtual Assistant, Remote Jobs In United states
Posted on: 14-11-2024 08:02
Call Center Agent Specialist - Work From Home Remote Part-Time / Full-Time
Posted on: 22-10-2024 05:26