Spanish/English Call Center Representative (Work From Home) - Contract to Hire
You must attached your resume to apply for the position, As a Bilingual Call Center Representative (SPANISH/ENGLISH), you will be responsible for answering inbound interactions from our Journeys customers related to placing, tracking, updating, and cancelling orders. As well as providing website and product knowledge and information and assisting with requests related to customer store... experiences.
How You Will Make an Impact
- Handling incoming interactions from customers concerning orders, promptly providing complete and accurate information, and updating customer account details as necessary.
- Efficiently using various computer software and applications to accomplish tasks such as navigating customer accounts, writing case notes, assisting in the ordering process, and inputting payment information.
- Personalizing all interactions while acting as an ambassador of the Journeys brand to maintain customer loyalty and retention.
- Meeting and maintaining the standard of expectations with attendance and all Key Performance Indicators (KPIs).
- Ensuring and maintaining the safety, security, and privacy of all customer information.
- Completing additional tasks as required to support business needs
Similar Remote Jobs
Spanish/English Call Center Representative (Work From Home) - Contract to Hire
Posted on: 05-11-2024 03:45
Administrative Assistant / Data Entry Clerk (Work At Home - Online)
Posted on: 05-11-2024 03:45
Live Chat Representative (Remote / Work from Home / No Experience)
Posted on: 05-11-2024 03:45
Remote Insurance Agents Wanted - Training Provided to Join Our Team!
Posted on: 05-11-2024 03:45
AWS Solution Architect with Amazon Connect contact center solutions in USA
Posted on: 05-11-2024 03:45
Amazon Customer Service - Work From Home $16-$35/hr? No Experience Needed
Posted on: 05-11-2024 03:45
[Remote Part-time jobs] Disney Virtual Assistant Jobs - WFH (Apply Now)
Posted on: 05-11-2024 03:45
Delta Airlines Remote Jobs Customer Service Agent (Remote) ? Apply Now
Posted on: 05-11-2024 03:45
Doordash Remote Jobs customer support Associate (Entry Level) - Hiring Now
Posted on: 05-11-2024 03:45
Remote Teacher for Deaf / Hard of Hearing | WFH Opportunity
Posted on: 05-11-2024 03:45
US Postal Support - Support Agent L1
Posted on: 31-01-2025 10:00
Entry Level Chat Assistant ? Remote for Moms (Part Time)
Posted on: 16-08-2024 00:00
Summer 2025 Internship - Medical Affairs Intern - Remote
Posted on: 31-01-2025 10:01
Remote health insurance license required $21/hr (bilingual spanish $24/hr) inbound call center at RemX | The Workforce Experts
Posted on: 08-11-2024 05:10
Virtual Assistant (Remote) - Earn 18 to 21 Hourly - No Degree Required
Posted on: 21-11-2024 08:14
Software Quality Assurance Engineer - Security
Posted on: 20-01-2025 00:00
Amazon Delivery Driver
Posted on: 24-09-2024 00:00
Business Sales (**URGENT HIRE*WORK FROM HOME**)
Posted on: 09-10-2024 00:00
Remote Live Chat Specialist at Reynolds Home El Paso, TX
Posted on: 24-01-2025 04:51
Operations Service Manager (CUR)
Posted on: 14-11-2024 08:01