Social Media Specialist with Customer Service experience (Remote)
Why We're Seeking a Remote Social Media Specialist with Customer Service experience:
As Whizz continues to grow, we are expanding our Remote Customer Support Team. As a key member of our team, you will be responsible for ensuring that our social media interactions reflect our brand values and provide the best possible experience for our followers. If you are a proactive individual with a passion for social media and customer engagement, we'd love to hear from you.
Responsibilities: ? Promptly and professionally monitor and respond to direct messages (DMs) and comments on Facebook and Instagram ? Actively engage with our audience by answering questions, providing information, and resolving issues ? Collaborate with the sales and support teams to escalate and address more complex ? Maintain a consistent and positive brand voice in all interactions ? Track and report on social media engagement and feedback to inform and improve our strategies ? Identify and flag inappropriate or harmful content for review ? Assist the customer support team in handling live chats as needed
Requirements
? Must have fluent knowledge of English at level C2, as you will be communicating with native speakers daily
? Experience: 1+ years of experience in social media moderation or a related role
? In-depth knowledge of Facebook and Instagram platforms, their functionalities, and best practices
? Exceptional written communication skills, including writing, editing, and proofreading to maintain a consistent and positive brand voice
? Strong interpersonal skills for engaging and building relationships with the online community
? High-speed internet connection.Availability: Must be available to work on the New York time zone schedule (9 am - 6 pm New York Time)
? Exceptional problem-solving skills and attention to detail
If you are a self-starter with a passion for social media and customer support, we'd love to hear from you.
Ready to drive change and revolutionize transportation? Apply now and be part of our journey to transform the industry together!
Benefits
? Competitive salary.
? Opportunity to work in a dynamic and growing company
? Remote work with a flexible schedule
Similar Remote Jobs
Social Media Specialist with Customer Service experience (Remote)
Posted on: 03-01-2025 07:35
Online Typist / Data Entry Clerk / Transcriptionist
Posted on: 03-01-2025 07:35
Prod Compliance Associate Sr., Compliance Health - RISC
Posted on: 03-01-2025 07:35
Ambition over Experience! Work from HOME entry level.
Posted on: 03-01-2025 07:35
Cluster Head- First Mile Panipat (Haryana) | A-829
Posted on: 03-01-2025 07:35
work from home Copy Paste job without investment
Posted on: 03-01-2025 07:35
Online Data Entry Assistant (Teens to Years Old)
Posted on: 03-01-2025 07:35
Typing Work without investment For Students and Freshers
Posted on: 03-01-2025 07:35
Typing Work without investment For Students and Freshers
Posted on: 03-01-2025 07:35
Food Transporter - Cash out with Instant Pay
Posted on: 03-01-2025 07:35
Remote Administrative Coordinator
Posted on: 19-08-2024 00:00
Work from home amazon customer service jobs (Part time)
Posted on: 17-09-2024 00:00
Customer Service Representative - Call Center (Remote)
Posted on: 14-08-2024 00:00
Seasonal Remote Contact Center Phone Reps
Posted on: 07-11-2024 05:43
Senior Data Scientist (REMOTE)
Posted on: 16-07-2024 18:35
Google Voice Number Creation Assistant (US Citizen)
Posted on: 03-09-2024 00:00
Social Freelancer, Weekends
Posted on: 10-12-2024 18:33
Program Manager Non Tech 2
Posted on: 29-08-2024 00:00
Medical Records Coder II - Home Health Care - Remote Must Reside in North Carolina
Posted on: 15-09-2024 00:00
DATA ENTRY CLERK / SPECIALIST ? REMOTE (P-T & F-T) Day & Night Shift in Philadelphia, PA
Posted on: 31-01-2025 10:02