Sales & Solutions Specialist, Disney Central (Tampa, FL) - Full Time
About the position
The Sales and Solutions Specialist at Disney Central is a pivotal role designed to enhance the digital experience for guests utilizing the Disney website and the My Disney Experience application. This position is based in an inbound contact center located in Tampa, Florida, and is structured as an hourly role. The successful candidate will undergo a comprehensive paid training program, which includes multiple performance assessments to ensure they are well-prepared to assist guests effectively. The operating hours for Disney Central span from Sunday to Saturday, starting at 5:45 a.m. and concluding at 12:15 a.m., providing a dynamic work environment that caters to a diverse range of guest inquiries and needs. In this role, the Sales and Solutions Specialist will be responsible for addressing guest inquiries, resolving conflicts, and making decisions that reflect both integrity and resourcefulness. The position requires a strong foundation in customer service, particularly within a contact center environment, where the ability to communicate effectively?both verbally and in writing?is essential. Knowledge of Disney products is also crucial, as it enables the specialist to provide informed assistance and recommendations to guests, enhancing their overall experience with Disney's offerings.
Responsibilities
? Assist guests with their digital experience on the website and My Disney Experience application.
,
? Handle conflict resolution and decision-making with integrity and resourcefulness.
,
? Provide excellent customer service in an inbound contact center environment.
,
? Communicate effectively with guests through written, verbal, and interpersonal skills.
,
? Utilize knowledge of Disney products to assist guests and enhance their experience.
Requirements
? Computer proficiency within a Microsoft Windows environment.
,
? Strong written, verbal, and interpersonal communication skills.
,
? Knowledge of Disney products and services.
,
? Sales and service experience in a customer service or contact center environment.
Nice-to-haves
Benefits
? Paid training class with performance assessments.
,
? Competitive hourly pay rate starting at $18.15 per hour.
Similar Remote Jobs
Sales & Solutions Specialist, Disney Central (Tampa, FL) - Full Time
Posted on: 04-12-2024 05:42
Remote School Psychologist | Bel Air Area, MD | Immediate hire!!
Posted on: 04-12-2024 05:42
Eclinical Works Medical Billing Team Member - Data Entry/Scrubbing, Denials, Rejections
Posted on: 04-12-2024 05:42
Administrative Assistant Clerk - Work From Home Remote Part-Time / Full-Time
Posted on: 04-12-2024 05:42
Chat Support Agent - Work from Home, Newcomers Encouraged, Flexible Schedule
Posted on: 04-12-2024 05:42
Customer Service Advisor - Mobile Hub - South Luzon/Metro Manila 2024
Posted on: 04-12-2024 05:42
Remote Live Chat Specialist - Entry-Level, Work from Home, Earn $25-$35/Hour
Posted on: 04-12-2024 05:42
(Remote Part Time Jobs) Disney Data Entry Jobs No Experience Required
Posted on: 04-12-2024 05:42
Serenity Trails Travel Co is hiring: Hotel Booker (Remote) in Phoenix
Posted on: 04-12-2024 05:42
(Remote Part Time Jobs) Disney Data Entry Jobs No Experience Required
Posted on: 04-12-2024 05:42
Meter Reader Technician (Hiring Immediately)
Posted on: 03-10-2024 00:00
Unit, Application and Load Tester for SQL (Freelancer)
Posted on: 12-12-2024 19:16
Amazon Delivery Driver
Posted on: 18-09-2024 00:00
Remote Guest Service Representative / Live Chat Agent
Posted on: 02-02-2025 00:00
Remote Chat Moderator Jobs | Fully Remote | Earn $25-$35/hr | Start Today
Posted on: 07-09-2024 00:00
Full-time Night Shift RN Telephone Triage (Remote)
Posted on: 04-11-2024 05:37
Sr Application System Analyst
Posted on: 16-11-2024 19:13
^Quality Analyst (Tester)- 5441591
Posted on: 28-08-2024 00:00
Data Entry Clerk (Remote)
Posted on: 11-12-2024 17:45
Part-time Visual Content Creators
Posted on: 16-07-2024 18:38