Remote WFH Full Time Customer Service Representative
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirements
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Benefits
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Short Term & Long Term Disability
? Family Leave (Maternity, Paternity)
? Training & Development
? Work From Home
? Wellness Resources
? Stock Option Plan
Similar Remote Jobs
Remote WFH Full Time Customer Service Representative
Posted on: 20-11-2024 13:46
(Part Time)American Express Remote Virtual Assistant jobs
Posted on: 20-11-2024 13:46
Virtual Assistant Job From Home - Part-Time
Posted on: 20-11-2024 13:46
Remote Sales Agent: Flexible Hours, Lucrative Rewards
Posted on: 20-11-2024 13:46
Remote Live Chat Support Agent (Entry Level)
Posted on: 20-11-2024 13:46
Chat Support Agent (Remote) - Entry Level
Posted on: 20-11-2024 13:46
Call Center Representative-Remote (PA ONLY) or In-House
Posted on: 20-11-2024 13:46
Amazon Remote Data Entry Jobs in US
Posted on: 20-11-2024 13:46
Technical Artist - High Ceiling, Mid Career
Posted on: 20-11-2024 13:46
Data Entry - Typist Part-Time - Remote
Posted on: 20-11-2024 13:46
Junior Virtual Assistant
Posted on: 16-07-2024 18:43
Project Manager (Part-time)
Posted on: 31-01-2025 09:56
Virtual Booking Assistant - Entry Level
Posted on: 30-11-2024 09:47
Weekend - Night shift Telemedicine Physician (MD or DO)
Posted on: 31-01-2025 10:02
Southwest Airlines Flight Attendant Entry Level Full-Time Positions
Posted on: 12-09-2024 00:00
Retail Stocking Associate - Part-Time
Posted on: 26-12-2024 06:11
Amazon Connect Staff Engineer (Remote)
Posted on: 22-10-2024 05:27
VP, Disney+ Pricing and Yield Management
Posted on: 29-10-2024 05:42
Join HomeFlex: Online Jobs Work From Home Part Time No Experience Needed
Posted on: 02-09-2024 00:00
Real Ways to Make Money from Home
Posted on: 23-01-2025 00:00