Remote WFH Full Time Customer Service Representative
Position: Customer Service Representative
Employment Type: Full-Time
Location: Remote (Work from Home...
About Us
[Light House] is dedicated to providing exceptional service and support to our customers. We believe in fostering a collaborative and inclusive work environment where every team member can thrive.
Job Summary
As a Remote Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to provide outstanding support, resolve inquiries, and ensure a positive customer experience.
Key Responsibilities
? Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
? Assist customers with product information, troubleshooting, and issue resolution.
? Maintain detailed records of customer interactions and transactions.
? Identify and escalate complex issues to appropriate departments.
? Follow up with customers to ensure their concerns are resolved and satisfaction is achieved.
? Collaborate with team members to improve processes and enhance customer experience.
? Stay updated on product knowledge, company policies, and industry trends. Qualifications
? High school diploma or equivalent; college degree preferred.
? 1-2 years of experience in customer service or a related field.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities and attention to detail.
? Proficient in using customer service software and Microsoft Office Suite.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace. Benefits
? Competitive salary and performance-based incentives.
? Flexible work schedule.
? Health, dental, and vision insurance.
? Paid time off and holidays.
? Professional development opportunities. How to Apply
Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience and why they would be a great fit for our team.
[Light House] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Similar Remote Jobs
Remote WFH Full Time Customer Service Representative
Posted on: 23-10-2024 04:42
Part-Time, Remote, Contract, Microsoft Architect, Device Management
Posted on: 23-10-2024 04:42
Remote Registered Nurse (RN) | WFH Opportunity
Posted on: 23-10-2024 04:42
Contract Talent Acquisition Consultant/Recruiter (ongoing recruitment; remote)
Posted on: 23-10-2024 04:42
Remote Afterschool Tutor - Virtual | WFH
Posted on: 23-10-2024 04:42
Remote Teacher Intervention Specialist Needed | WFH
Posted on: 23-10-2024 04:42
Client Support Specialist - Work From Home
Posted on: 23-10-2024 04:42
Remote Sr. Engineering Project Manager | WFH
Posted on: 23-10-2024 04:42
work from home typing jobs near me
Posted on: 23-10-2024 04:42
Remote Audio Operator at Walt Disney Connecticut
Posted on: 23-10-2024 04:42
Flexible Work ? Part Time Sales ? Work from Home | Austin
Posted on: 21-02-2025 00:00
IT Support Specialist - Connectivity Support (Remote - Some Travel)
Posted on: 31-01-2025 10:01
Delta Airlines Data Entry Remote Jobs: Earn per Hour $
Posted on: 16-07-2024 18:44
Customer Care Yahoo (No Degree, No Experience Job) ? US
Posted on: 01-10-2024 00:00
Customer Service Representative (Work from Home) at Amazon
Posted on: 02-12-2024 03:11
Work from Home with Disney: Opinion Sharing and Data Entry
Posted on: 16-07-2024 18:39
Contracting Operations and Compliance Manager
Posted on: 28-08-2024 00:00
Seasonal Call Center Area Manager
Posted on: 03-02-2025 00:00
Apple Support College Program At Home Advisor - University of North Texas at Dallas
Posted on: 11-01-2025 15:34
Associate Enrollment - Eligibility Representative - National Remote
Posted on: 11-01-2025 15:34