Remote Patient Advocate / Case Manager (non-clinical)
Job Overview
Join our dedicated team as a Case Manager/Patient Advocate, where you will play a pivotal role in enhancing patients? access to critical medications. This remote position is designed for compassionate individuals with exceptional problem-solving skills who are eager to make a lasting impact on the lives of those in need.
Key Responsibilities
? Oversee patient cases from inception to resolution, serving as a reliable point of contact.
? Establish and nurture strong, trusting relationships with patients, prescribers, and other collaborators through proactive communication and a genuine commitment to assistance.
? Conduct introductory calls to welcome patients and clearly articulate their coverage options.
? Manage incoming calls effectively, directing patients to the appropriate resources as necessary.
? Deliver personalized support tailored to patient needs, including proactive outreach regarding benefits and upcoming steps.
? Employ electronic tools for thorough benefit investigations and manual verifications as needed.
? Identify and clarify patient plan coverage, including prior authorizations and appeals, ensuring timely follow-up on submissions and outcomes.
? Facilitate coordination of nurse education and adherence services while connecting patients with support resources.
? Report adverse events, product feedback, and other inquiries, maintaining accurate documentation according to business requirements.
Required Skills
? Strong attention to detail and organization.
? Professional demeanor and courteous telephone communication skills.
? High emotional intelligence and self-awareness.
? Effective multitasking abilities.
? Excellent interpersonal and communication skills.
? A positive attitude coupled with a genuine passion for helping others.
Qualifications
? A Bachelor?s degree is strongly preferred, or relevant equivalent experience is required.
? Experience in customer service or within the healthcare sector is advantageous but not mandatory.
? Availability to work an 8.5-hour shift between 8 AM and 11 PM, Monday through Friday.
? Bilingual proficiency in English and Spanish or Chinese/Mandarin is a plus.
Career Growth Opportunities
Our organization is committed to fostering your professional development. We offer various avenues for career advancement, including:
? An employee referral program and ambassador program.
? A tuition reimbursement initiative of up to $5,000 annually.
? A steadfast commitment to promoting from within, ensuring your career aspirations are supported.
Company Culture And Values
We pride ourselves on our collaborative and diverse culture, recognized consistently as a Best Place to Work. Our workplace environment encourages teamwork and provides a supportive atmosphere for employees to thrive.
Compensation And Benefits
We offer a competitive compensation package that includes:
? Comprehensive benefits, including company-paid short-term disability, enhanced 401(k) contributions, and affordable medical, dental, and vision coverage.
? Generous paid time off (PTO), including flex days and holidays.
? Potential for a hybrid work arrangement after six months, based on performance.
? Opportunities for yearly merit increases and toll reimbursement.
Are you ready to contribute to a meaningful cause and make a real difference?
If you possess the compassion and determination to advocate for patients' needs, we invite you to apply! Please submit your resume along with a cover letter that outlines your relevant experience and your passion for patient advocacy.
Employment Type: Full-Time
Similar Remote Jobs
Remote Patient Advocate / Case Manager (non-clinical)
Posted on: 19-02-2025 06:28
Virtual Data Entry Clerk - Typist / Full-Time (Remote) at US Tech Solutions
Posted on: 19-02-2025 06:28
Customer Sales and Service Representative-Hybrid
Posted on: 19-02-2025 06:28
HCBS Provider Advocate - Remote in Kalamazoo, MI
Posted on: 19-02-2025 06:28
Application Support Engineer - Remote Work From Home (2nd And 3rd Shift) - Work from home
Posted on: 19-02-2025 06:28
PBX Phone Operator (English/Japanese Speaking)-Full Time, $32.74/Hour
Posted on: 19-02-2025 06:28
Work from Home Customer Service - Phone & Email Support
Posted on: 19-02-2025 06:28
Dog Walker / Dog Sitter
Posted on: 19-02-2025 06:28
IRS Criminal Investigator (Special Agent Entry Level)
Posted on: 19-02-2025 06:28
Remote Data Entry Clerk
Posted on: 19-02-2025 06:28
Work From Home Call Center Sales ($12.10 ? $16.10 / hour)
Posted on: 13-09-2024 00:00
Online CVS Remote Job Specialist ? Seeking New Talent
Posted on: 30-09-2024 00:00
Work from Home Customer Service - Phone & Email Support
Posted on: 10-12-2024 18:34
Full Stack Engineer 3
Posted on: 17-09-2024 00:00
Bilingual Inside Sales Associate
Posted on: 31-01-2025 09:58
Logistical Support Coordinator - Remote in Tampa, FL
Posted on: 09-11-2024 04:38
Data Entry Specialist at Ajilon ? Full-Time ? $18-$22/hr
Posted on: 05-09-2024 00:00
Amazon Work from Home Data Entry Jobs in US
Posted on: 23-02-2025 00:00
YouTube & Podcast Editor with EXPERIENCE!
Posted on: 02-02-2025 00:00
Data Entry Specialist - Fire, Life Safety & Security - Irving, TX (Hybrid - Remote/Office)
Posted on: 25-11-2024 05:19