Remote Online chat specialist
Company Description
The 'right fit' must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client's plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.
Job Description
Responsibilities: ? Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns ? Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate ? Crete relationships with new customers to better understand and achieve their needs ? Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image. ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? Promotes interest in client products and services ? Consistently achieves established standards of the position ? Continually portray and project a positive and professional image ? Provide administrative support to the customer service team ? May assist with overflow work and other duties as needed ? This position is also a remote position in which you will be working from home
Qualifications
Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Similar Remote Jobs
Remote Online chat specialist
Posted on: 20-11-2024 13:46
Apple.Com/Careers $27/Hour ? mysmartpros
Posted on: 20-11-2024 13:46
Sales Family Service Advisor
Posted on: 20-11-2024 13:46
Game Design Intern (remote)
Posted on: 20-11-2024 13:46
French Customer Service Representative
Posted on: 20-11-2024 13:46
Federation Engineer- Remote Role
Posted on: 20-11-2024 13:46
Remote Customer Service Agent
Posted on: 20-11-2024 13:46
Remote Customer Service Representative
Posted on: 20-11-2024 13:46
Remote Chat Support Assistant
Posted on: 20-11-2024 13:46
Front Desk Service Supervisor
Posted on: 20-11-2024 13:46
Cashier/Customer Service Agent
Posted on: 13-09-2024 00:00
Remote Work From Home Data Entry Clerk / Typing (remote)
Posted on: 16-07-2024 18:52
Amazon online jobs work from home no experience (WFH) - Apply For This Job
Posted on: 04-11-2024 05:38
Director of Sales - US Public Sector
Posted on: 19-08-2024 00:00
Customer Service Representative (Part-time)
Posted on: 20-01-2025 00:00
Fedex Entry Level Remote Jobs (Work At Home) ? Hiring Now
Posted on: 31-01-2025 10:03
Medical Records Specialist - Jersey City NJ (On-site)
Posted on: 17-02-2025 05:59
Data Entry/Mail Clerk
Posted on: 20-01-2025 06:20
Virtual Data Analyst / Entry level (Remote)
Posted on: 30-10-2024 05:35
Soft Services Executive
Posted on: 03-10-2024 00:00