Remote Live Chat Representative ? $31/Hour in Baltimore, MD in...
Remote, USA
Full-time
Posted 2025-03-13
Job title: Remote Live Chat Representative - $31/Hour Company: Remote Job Central Job description: How to Apply: IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position. Overview: Our client, a Fortune 500 company, is seeking an entry-level Remote Live Chat Representative to join their team. As a Remote Live Chat Representative, you will be responsible for providing excellent customer service through chat, resolving customer inquiries, and documenting customer interactions. The ideal candidate will have excellent communication skills, a customer-centric mindset, and the ability to work in a fast-paced environment. Key Responsibilities: ? Provide exceptional customer service through chat ? Respond promptly and accurately to customer inquiries and requests ? Utilize company resources and systems to accurately document customer interactions ? Meet or exceed customer service and performance targets ? Escalate complex issues to the appropriate... department or team member ? Maintain a positive and professional demeanor at all times ? Follow company policies and procedures Required Skills and Qualifications: ? High school diploma or equivalent ? Excellent written communication skills ? Strong problem-solving skills ? Ability to work independently and as part of a team ? Basic computer skills and familiarity with software programs such as Microsoft Office ? Availability to work flexible schedules including evenings, weekends, and holidays ? Must have a dedicated workspace at home and reliable internet connection Preferred Qualifications: ? Previous experience in customer service or sales ? Experience working in a fast-paced environment ? Experience using live chat or similar customer service platforms ? Knowledge of customer service best practices Compensation and Benefits: Our client offers competitive pay rates up to $31 per hour depending on experience, along with a comprehensive benefits package that includes medical, dental, vision, and 401(k) options. How to Apply: To apply for this position, please submit your resume and a cover letter highlighting your relevant experience and qualifications to [insert email or link to application portal]. About RemoteJobRecruiting.com: RemoteJobRecruiting.com is a leading recruitment agency that specializes in sourcing top talent for remote and work-from-home positions. We partner with Fortune 500 companies and start-ups alike to help them find the best candidates for their remote roles. With a focus on providing exceptional service to both our clients and candidates, we strive to make the hiring process as seamless as possible. FAQs About Remote Work: Q: What equipment do I need to work remotely? A: Generally, you will need a reliable computer or laptop, a stable internet connection, and a quiet workspace free from distractions. Q: Will I receive training for my remote job? A: Yes, our client provides comprehensive training to ensure you have the necessary skills and knowledge to succeed in your role. Q: How do I communicate with my team while working remotely? A: Our client utilizes various communication tools, such as chat platforms, video conferencing, and email, to ensure effective communication among team members. Expected salary: Location: Baltimore, MD Apply for the job now
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