REMOTE--Interviewer/Customer Service - Part-time
Remote Positions Available
Job purpose: the Interviewer is responsible for supporting the Telemed team by insuring all incoming work is assigned and completed within the same day. Daily duties may include but are not limited to answering incoming telephones for Telemed Interviews, all of the field offices, agents, brokers, applicants and clients, handling complaints as needed and have a basic... understanding of the paramedical process. Additionally, the Interviewer, may be asked to act as mentors for their teammates in answering questions, providing training and assisting with special projects. Duties and responsibilities
? Interviews
? Obtain health history and personal information from clients applying for insurance
? Promote professionalism and adhere to confidentiality agreements
? Customer Service
? Supports the mission statement to develop, enhance, and promote quality customer service through team efforts
? Exhibits flexibility, sensitivity, and respect, maintaining a working relationship with all team members
? Training & Development
? Attends and participates in development programs
? Maintain certification where applicable, and continue to improve skills
? Cross train to other positions as directed
? When requested, train teammates on new tasks, mentor new employees
? Answer questions on process and system functionality
? Professional Image
? Exhibits professional demeanor at all times while representing the practice
? Goals & Objectives
? Set goals and objectives for professional growth. Reviews and revises these on an ongoing basis
? Gives input and supports management/practice decisions
Qualifications High School diploma or equivalent, good organizational skills, effective communication skills and critical thinking. Must be able to work compatibly as a team member with co-workers. Ability to logically think and determine the next step to pursue. Prefer 6 months of customer service experience and knowledge of medical terminology. Working conditions Part-Time 25-29 hours per week. Physical requirements The ability to sit for extended periods; lift up to 10 lbs; utilize computer, monitor, and keyboard for assigned shift. Direct reports Team Leads, Supervisors, Managers, and/or Director of Operations Other This job description is intended only to describe the general nature and level of work performed. It is not intended nor should it be interpreted as an exhaustive list of all duties, skills, and responsibilities. Incumbents will perform the attached duties as well as any other assigned by the management.
Remote Requirements: ? Desktop or laptop computer with Windows 10 or newer. (No Chromebooks, iPads or tablets). ? A second monitor will be needed prior to starting this position, if hired. ? High speed internet capable of being wired. (Cannot use Wi-Fi for this position) ? Headset ? Office or quiet place in home to work
Similar Remote Jobs
REMOTE--Interviewer/Customer Service - Part-time
Posted on: 27-08-2024 00:00
Cashier Associate - Part-Time
Posted on: 27-08-2024 00:00
Content Moderator at Yelp
Posted on: 27-08-2024 00:00
Customer Service Representative (CSR)
Posted on: 27-08-2024 00:00
Account Manager-TikTok Shop Accounts
Posted on: 27-08-2024 00:00
Full-Time Store Merchandising Supervisor
Posted on: 27-08-2024 00:00
Food Service Team Member
Posted on: 27-08-2024 00:00
Remote Medical Administrative Assistant
Posted on: 27-08-2024 00:00
Amazon Digital Advertising Specialist
Posted on: 27-08-2024 00:00
DSP Amazon Delivery Driver
Posted on: 27-08-2024 00:00
Southwest Airlines Data Entry Jobs $24/Hour
Posted on: 23-10-2024 04:42
Social Media Content Moderator -Onsite-Bilingual Portuguese/English
Posted on: 15-11-2024 04:55
Online Chat Representative - no experience needed - work remote
Posted on: 05-01-2025 17:58
Disney Work From Home Jobs (Data Entry) ? 30/Hr ? US
Posted on: 18-12-2024 18:22
Google - Territory Sales Manager
Posted on: 16-08-2024 00:00
Virtual Client Support Advisor at American Express
Posted on: 16-12-2024 16:53
Remote Customer Service Representative at VirtualVocation: Snagajob Work From Home Opportunity
Posted on: 29-08-2024 00:00
Fully Remote: Starting-$55k - 72k (1st year)
Posted on: 17-12-2024 18:02
Online Data Entry Representative (Work-at-Home)
Posted on: 01-11-2024 07:54
Customer Engagement Assistant (Immediate Start / No Experience Needed)
Posted on: 09-11-2024 04:38