Remote Entry Level Customer Service Agent (Paid training!)
Remote, USA
Full-time
Posted 2025-03-16
- Thank you for your interest in working at NurseCom!The following self-assessment questions may be helpful to you in deciding if you want to proceed with your application. NurseCom provides the opportunity for a non-clinician to work with patients and people in the medical industry with a focus on excellent customer care:I enjoy helping others who need assistance:Excellent customer service is important to me:I?m suited for a job that can be fast-paced and requires a full shift of answering calls:I enjoy or prefer to work in my home-office setting:I?m able to not take it personally when a caller expresses frustrations during a call:I can remain professional and composed navigating a difficult caller?s emotions to get the information needed to assist:I?m seeking a job that offers non-conventional hours (evenings/weekends) and will work on holidays:Your job as a Clinical Support Services Agent will be to receive a caller's initial call, gather the information from the caller, and relay that information to a clinician.The job is rewarding, and at times can be challenging. There are times during a shift when call volume is high and can be very busy; other times there is down-time during a shift. Additionally, on occasion you may encounter callers who are in a heightened emotional state regarding their family member?s medical condition or having just passed away.? You will be trained and supported in processing these calls.? You will be making a significant difference in caller?s lives.? You will enhance your customer care skills while at NurseCom.? There is opportunity to advance within the company.We look forward to receiving your application.Seeking candidates with strong customer care skills to join our established telehealth company. Clinical Support Agents process calls for patients from home hospice, home health, home infusion agencies, and medical providers across the country.Starting pay $18.00. Opportunity to increase pay quickly; company promotes from within.Work-from-home (remote position) after a two week orientation/training in our Gilbert training center. Monday ? Friday.Health/dental/vision/retirement plans offered to full time Team members upon eligibility.REQUIREMENTS:
- 18 years of age.
- Excellent verbal communication, interpersonal, and organizational skills.
- Accurate keyboard and typing skills. Must meet minimum requirements.
- Proficient use of Microsoft Office and internet navigation.
- Strong customer service skills with the ability to speak with a smile in your voice.
- Evening, weekend shifts required. Holidays required, paid at time ?
- Access to High Speed Internet on a personal network. Can?t be a shared network.
- Personal, private, and patient-confidential workspace environment required.
- Background check will be conducted as part of the interview process.
- Federal work-eligibility check will be conducted upon hire.
Similar Remote Jobs
Remote Entry Level Customer Service Agent (Paid training!)
Posted on: 31-01-2025 10:03
Online chat support
Posted on: 31-01-2025 10:03
AI Trainer - Freelance (Weekends Only / Part-Time / Virtual)
Posted on: 31-01-2025 10:03
Remote Inside Account Representative
Posted on: 31-01-2025 10:03
Customer Service Analyst - remote role
Posted on: 31-01-2025 10:03
Data Analyst, Python Programming ? Work From Home
Posted on: 31-01-2025 10:03
Home-based Appointment Scheduler
Posted on: 31-01-2025 10:03
Health Information Technician I - Transcription
Posted on: 31-01-2025 10:03
Manager Claims - Remote
Posted on: 31-01-2025 10:03
Work from Anywhere Social Media Representative
Posted on: 31-01-2025 10:03
Remote Data Entry Agent - Work From Home - USA
Posted on: 16-07-2024 18:48
Juniper Engineer (Night shift)
Posted on: 07-09-2024 00:00
PT Dockworker - Louisville, KY
Posted on: 26-09-2024 00:00
Executive Assistant- Hybrid Role
Posted on: 29-08-2024 00:00
Manager Engineering
Posted on: 16-07-2024 18:45
Senior Manager - Security Operations Center?/Remote
Posted on: 12-11-2024 02:59
Entry Level Direct Sales Representative
Posted on: 27-11-2024 06:06
Apple Genius - IT Support Technician
Posted on: 04-12-2024 05:41
American Airlines Customer service jobs (Remote Work At Home)
Posted on: 16-07-2024 18:35
Palliative Care Licensed Clinical Social Worker - Remote | WFH
Posted on: 16-07-2024 18:41