Remote Customer Travel Support
Job Title: Remote Customer Travel Support
Department: Hospitality...
Job Summary
We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Travel Support. In this role, you will be responsible for providing exceptional customer service and support to travelers, assisting them with their travel inquiries and issues. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.
Responsibilities
? Respond to customer inquiries via phone, email, and chat in a timely and professional manner
? Assist customers with booking travel arrangements, including flights, hotels, and rental cars
? Provide recommendations and guidance to customers on travel destinations, activities, and accommodations
? Troubleshoot and resolve customer issues and complaints related to travel services
? Ensure customer satisfaction by going above and beyond to meet their needs and expectations
Qualifications
? Previous experience in customer service or hospitality industry preferred
? Excellent communication skills, both written and verbal
? Ability to work independently and manage time effectively
? Strong attention to detail and problem-solving skills
? Proficiency in using customer support software and tools
Benefits
We offer competitive pay, flexible work hours, and the opportunity to work in a fast-paced and dynamic industry. Join our team and help travelers make unforgettable memories
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