Remote Customer Support Representative

Remote, USA Full-time Posted 2025-03-15

Company Description

We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.

To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.

Job Description

Customer Support Responsibilities: ? Generating sales leads. ? Managing incoming calls. ? Building good relationships with customers. ? Resolving complaints and following up on resolutions. ? Identifying customers' needs. ? Meeting sales objectives. ? Following procedures and policies.

Qualifications

Customer Support Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply for the Job

Remote Customer Support Representative

Customer Support Responsibilities: ? Generating sales leads. ? Managing incoming calls. ? Building good relationships with customers. ? Resolving complaints and following up on resolutions. ? Identifying customers' needs. ? Meeting sales objectives. ? Following procedures and policies.

Customer Support Requirements: ? High school diploma or equivalent. ? Experience in customer service. ? Strong telephone etiquette. ? Familiarity with CRM tools. ? Excellent communication skills. ? Ability to manage multiple tasks at once. ? Ability to adapt to different personalities.

Similar Remote Jobs

Remote Customer Support Representative

Accounts Payable Specialist (Remote)

Product Review Remote Job

Text Collector (Project Nimbus)

Online Travel Agent-Entry Level

Remote Entry-Level Travel Assistance

Hiring Immediately: Remote Sales

Afternoon Customer Service Representative

Sales and Support Advisor

CT TECH TEAM LEADER

Content Moderator at Yelp, Inc.

National Accounts Manager?/Costco

Worldwide Account Manager Regional International

Accountant / Bookkeeper - Hybrid - Remote | WFH

Southwest Airlines Entry Level Remote Jobs (From Anywhere, Full Time, Part Time)

Contact Center Administrator (Amazon Connect) On-Site in Dallas, TX in DaBella (job Id: 1691299831)

Fashion & Home Product Design and Development Internship

Amazon Customer Success Representative ? Work From Home Jobs

Business Development & Customer Service Representative - (Grads Welcome!)

Remote Insurance Agent - No Experience Needed!