Remote Customer Service Representative/Dispatcher
We specialize in creating comfort through indoor heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor.
Job Role...
SSI's Customer Service Representatives/Dispatcher will be handling inbound phone calls for scheduling service and maintenance for our Residential Department as well as other daily duties which include, maintaining our customer database, making daily outbound phone calls, routing technician based on location, and maintaining a positive team atmosphere with all members of the dispatch team.
Positions Schedule:
? Wednesday: In the Chantilly office 8AM-5PM (one hour lunch break)
? Monday-Friday: Remote work from home 8-5PM (one hour lunch break) (not on Wednesday)
Qualifications
? Previous call center experience - 1 year
? Must be able to type ~70 wpm
? Ability to handle high call volume
? Ability to work independently as well as within the dispatch team
? Be familiar with main cities and locations in Northern Virginia
? Must be able to accurately document information into our customer data base (Service Titan)
Remote Work Qualifications:
SSI will provide a laptop and cell phone but candidates must provide:
? High Speed internet
? Quiet Workspace with minimal background noise
Benefits/Culture
? Medical, Dental, Vision, STD, LTD & Life Insurance
? 401k retirement with match
? 7 Paid Holiday s per year
? Paid Vacation & Personal Days
? Continued education with periodic classes
Similar Remote Jobs
Remote Customer Service Representative/Dispatcher
Posted on: 01-10-2024 00:00
Interim Part-Time Financial Controller
Posted on: 01-10-2024 00:00
Part Time Retail Cashier
Posted on: 01-10-2024 00:00
Live Chat Agent (Remote)
Posted on: 01-10-2024 00:00
Life Underwriter (100% Remote)
Posted on: 01-10-2024 00:00
Remote Talent Acquisition Specialist
Posted on: 01-10-2024 00:00
Theme Park Operations Associate
Posted on: 01-10-2024 00:00
Teen Online Jobs Opportunities
Posted on: 01-10-2024 00:00
Contract Software Engineer (PHP)
Posted on: 01-10-2024 00:00
Data entry clerk typing
Posted on: 01-10-2024 00:00
Manager, Implementations - Remote
Posted on: 24-09-2024 00:00
Home-Based Travel Booker
Posted on: 31-01-2025 10:03
Entry level remote jobs no experience $30/Hour ? Entry Level
Posted on: 24-09-2024 00:00
Commission Based Sales Representative
Posted on: 16-07-2024 18:49
Virtual School Based SLP Job Opening in Michigan
Posted on: 14-10-2024 04:22
Remote Contact Center Member Service Representative II - (LA County or Surrounding Area)
Posted on: 25-11-2024 05:19
Customer Service Representative, Work from Home Opportunity
Posted on: 27-08-2024 00:00
Virtual Flight Reservationist
Posted on: 22-09-2024 00:00
Part-Time Trash Collector ? Days
Posted on: 05-12-2024 05:16
Virtual Assistant
Posted on: 16-07-2024 18:51