Remote Customer Service Representative/Dispatcher
We specialize in creating comfort through indoor heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor.
Job Role
SSI's Customer Service Representatives/Dispatcher will be handling inbound phone calls for scheduling service and maintenance for our Residential Department as well as other daily duties which include, maintaining our customer database, making daily outbound phone calls, routing technician based on location, and maintaining a positive team atmosphere with all members of the dispatch team.
Positions Schedule:
? Wednesday: In the Chantilly office 8AM-5PM (one hour lunch break)
? Monday-Friday: Remote work from home 8-5PM (one hour lunch break) (not on Wednesday)
Qualifications
? Previous call center experience - 1 year
? Must be able to type ~70 wpm
? Ability to handle high call volume
? Ability to work independently as well as within the dispatch team
? Be familiar with main cities and locations in Northern Virginia
? Must be able to accurately document information into our customer data base (Service Titan)
Remote Work Qualifications:
SSI will provide a laptop and cell phone but candidates must provide:
? High Speed internet
? Quiet Workspace with minimal background noise
Benefits/Culture
? Medical, Dental, Vision, STD, LTD & Life Insurance
? 401k retirement with match
? 7 Paid Holiday s per year
? Paid Vacation & Personal Days
? Continued education with periodic classes
Similar Remote Jobs
Remote Customer Service Representative/Dispatcher
Posted on: 13-12-2024 17:48
Remote Customer Service Representative
Posted on: 13-12-2024 17:48
Assistant Manager - Hiring Immediately
Posted on: 13-12-2024 17:48
Call Center Representative (Remote / No Phone Calling / No Experience)
Posted on: 13-12-2024 17:48
(Data Entry Online Job) Job At Home CVS Pharmacy $27/Hour ? WFH
Posted on: 13-12-2024 17:48
Amazon Remote Jobs Data Entry - From Home (US)
Posted on: 13-12-2024 17:48
Disney Data Entry Remote jobs - Work From Home, No Experience, No Degree
Posted on: 13-12-2024 17:48
Customer Success Manager
Posted on: 13-12-2024 17:48
Amazon Package Delivery Driver - Earn $19.00 - $20.00/hr
Posted on: 13-12-2024 17:48
Entry Level Marketing Coordinator
Posted on: 13-12-2024 17:48
Intake Patient Care Representative (REMOTE)
Posted on: 04-12-2024 05:41
Product Research Analyst- Remote
Posted on: 21-11-2024 08:14
Regional Account Manager (Northern CA)
Posted on: 31-01-2025 09:59
Wireless Specialist - Part Time
Posted on: 16-07-2024 18:58
Seeking someone experienced in AirBnB | Rental Arbitrage ...
Posted on: 16-07-2024 18:54
Inventory Control Specialist
Posted on: 15-12-2024 15:01
Remote Jobs No Experience Needed
Posted on: 12-09-2024 00:00
Senior Manager, Product Security Tools (REMOTE)
Posted on: 12-12-2024 19:16
Call Center Caller. (Work From Home)
Posted on: 24-09-2024 00:00
Senior Manager - Systems & Infrastructure Management
Posted on: 08-10-2024 00:00